Customer Success Manager
cengage groupBel Air, MD
Customer Success Manager
cengage groupBel Air, MDMid L4
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSales ManagersCustomer Service Representatives
Software PublishersOther Management Consulting ServicesAdministrative Management and General Management Consulting Services
APPLY NOW (opens in a new tab)Cengage Group is seeking a Customer Success Consultant to act as a strategic partner for assigned customers across the United States. You will drive adoption of Cengage technology, renew accounts, and develop success plans to help customers achieve their goals. In this role you will build strong relationships, provide proactive training, analyze usage data, and advocate for customers during issue resolution. Some travel (20-30%) is required.
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Level
Mid L4
Location
Bel Air, MD
Occupation
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Industry
Software Publishers
Posted
2 days ago