Ecommerce Specialist (Amazon Focus)

Job Responsibilities: Amazon Marketplace ManagementCreate, update, and maintain Amazon product listings across skincare, hair care, cosmetics, nails, lashes, grooming, and personal care categories. Optimize product titles, bullet points, descriptions, backend keywords, attributes, variations, and other catalog information. Ensure listings accurately communicate product benefits, ingredients, usage instructions, claims, and key selling points. Support new product launches by preparing listing content, product data, images, A+ Content, and launch readiness requirements. Monitor listing quality, compliance, search visibility, and conversion performance.

PDP Content & Creative Coordination: Develop PDP image briefs that clearly communicate product benefits and beauty-specific selling points. Collaborate with creative, brand, product development, and regulatory teams to create high-converting product pages. Support storytelling initiatives for hero products, seasonal campaigns, and new launches. Ensure all content aligns with brand guidelines and approved claims. A+ Content & Brand Store ManagementCreate and maintain Amazon A+ Content and Brand Story modules. Build and update Amazon Brand Stores to improve product discovery and brand engagement. Develop comparison charts, routine-building content, and cross-selling opportunities. Monitor Brand Store performance and recommend optimization opportunities.

Promotions & Campaign Support: Set up and manage Amazon promotions, coupons, deals, and Prime-exclusive offers. Support key retail events such as Prime Day, Holiday campaigns, and seasonal promotions. Coordinate promotional activities with inventory availability and business objectives. Analyze promotional performance and identify opportunities for improvement.

Content Optimization: Continuously optimize listings based on keyword trends, customer feedback, reviews, and marketplace best practices. Improve discoverability and conversion through content enhancements and SEO optimization. Support AI-driven shopping experiences by ensuring listings contain clear, customer-focused information. Identify content gaps and opportunities across product pages.

Reporting & Analytics: Track and analyze sales, traffic, conversion rates, content performance, and promotional results. Monitor performance of new launches, hero products, and priority SKUs. Prepare monthly performance reports and provide actionable recommendations. Support business growth through data-driven insights.

Inventory & Launch Readiness: Monitor inventory levels and product availability across Amazon. Help prevent stockouts and support inventory planning efforts. Ensure products are launch-ready for promotions, campaigns, and marketplace expansion initiatives. Coordinate with operations and supply chain teams as needed.

Account Health & Marketplace Support: Manage Amazon support cases related to listings, catalog issues, compliance requests, and account health matters. Assist with documentation requests and issue resolution. Support Amazon UK and EU marketplace operations and expansion projects. Help maintain healthy marketplace accounts and operational excellence.

Cross-Functional Collaboration: Work closely with ecommerce, brand, creative, advertising, operations, inventory, and product teams. Participate in meetings with Amazon account managers and agency partners. Support special ecommerce projects, marketplace launches, and process improvements. Contribute to a collaborative and growth-focused team environment.

Required Qualifications: Bachelor's degree in Marketing, Business, Ecommerce, Communications, Merchandising, or a related field preferred. Minimum 2 years of experience in ecommerce, Amazon marketplace management, digital merchandising, or related ecommerce operations. Experience working with Amazon Seller Central and/or Vendor Central. Strong understanding of ecommerce product listings, PDP content, catalog management, and marketplace operations. Excellent attention to detail and organizational skills. Strong written communication skills with the ability to create customer-focused content. Analytical mindset with experience reviewing sales, traffic, conversion, and performance metrics. Ability to manage multiple projects and priorities in a fast-paced environment.

Preferred Qualifications: Experience within Beauty & Personal Care, Cosmetics, Skincare, Hair Care, or Consumer Packaged Goods (CPG).Familiarity with Amazon A+ Content, Brand Stores, promotions, and account health management. Experience with Shopify, Walmart Marketplace, TikTok Shop, or other ecommerce platforms. Knowledge of Amazon advertising, DSP, PPC, Brand Registry, or international marketplaces. Experience supporting product launches, bundles, or ecommerce merchandising initiatives.