Senior Manager, Inside Sales
Location: Madisonville, Texas (On-Site)
Texas Pride Trailers
Location: Madisonville, Texas | On-site
Compensation: $150,000–$175,000 base salary, plus a 40% bonus opportunity
Texas Pride Trailers is seeking a Senior Manager, Inside Sales to lead and elevate the performance of our approximately 20-person inside sales organization. This is a hands-on sales leadership role for someone who can manage people, improve sales execution, build discipline around follow-up, coach representatives to stronger performance, and use data and technology to increase conversion and revenue. Our inside sales organization handles inbound customer opportunities generated through marketing, our website, and incoming customer calls. The opportunity is to generate more activity and create a more disciplined, accountable, and effective sales organization that converts more of the demand already entering the business. The successful leader will understand both sides of the equation: How to lead, coach, and hold salespeople accountable. How to evaluate the sales funnel, identify performance opportunities, and implement better processes, tools, and operating practices.
Lead and Develop the Inside Sale Team:
Directly lead an approximately 20-person inside sales organization responsible for converting inbound customer interest into trailer sales.
Establish clear performance expectations, daily operating disciplines, and accountability across the sales team.
Coach sales representatives on call effectiveness, customer engagement, follow-up, objection handling, and closing.
Conduct regular one-on-ones, call reviews, performance conversations, and coaching sessions.
Identify performance gaps and create specific improvement plans.
Recognize and develop high-potential talent while directly addressing persistent underperformance.
Build an environment in which representatives understand what good performance looks like and have the training, tools, and coaching necessary to achieve it.
Develop frontline sales leadership capability and sustainable management practices as the organization grows.
Improve Conversion and Sales Execution:- Evaluate the current inbound sales process from initial customer contact through quote, follow-up, and final sale.
- Improve quote-to-sale conversion, responsiveness, follow-up discipline, and overall revenue generation.
- Establish structured follow-up expectations so opportunities do not depend on individual representative preference or informal judgment.
- Create operating practices that ensure viable opportunities receive appropriate follow-up rather than being prematurely abandoned or selectively pursued.
- Establish clear expectations around rep activity, customer contact, outstanding quotes, and pipeline progression.
- Increase total revenue captured from existing inbound demand.
- Lead the rehash/ and recovery process
- Manage and improve the company's rehash or lead-recovery process for opportunities that are not closed within the primary selling window.
- Define when and how open opportunities transition from the original sales representative to the rehash team.
- Establish clear ownership, follow-up cadence, and performance expectations for rehash activity.
- Measure recovery conversion and identify opportunities to continuously improve the model.
- Build a process that both recaptures missed revenue and strengthens accountability within the primary inside sales organization.
- Use metrics to manage performance
- Develop a performance-management rhythm using metrics including, as appropriate:
- Lead response
- Call activity
- Productive selling time
- Contact rate
- Quote volume
- Quote aging
- Follow-up activity
- Quote-to-sale conversion
- Close rate
- Revenue per representative
- Rehash conversion
- Sales productivity
- Pipeline progression
- Use these measures as management tools to identify problems, coach individuals, and improve sales execution.
- Improve systems and technology
- Identify friction, inefficiencies and gaps across the sales funnel.
- Improve CRM discipline and adoption.
- Build processes and system-supported workflows that make disciplined follow-up easier for representatives.
- Evaluate opportunities for automation, reminders, routing, and workflow improvements.
- Partner with internal teams to improve reporting and visibility into sales performance.
- Run structured tests of new processes, measure results, and scale approaches that improve performance.
- Partner closely with Marketing
- Work closely with Performance Marketing to connect marketing activity with actual sales outcomes.
- Provide structured feedback regarding lead quality, customer behavior, and conversion.
- Analyze performance across the complete funnel from lead generation through customer contact, quote, and sale.
- Help distinguish marketing-volume issues from sales-execution issues.
- Partner on experiments designed to improve both lead quality and downstream conversion.
- Create a shared operating language between Marketing and Sales around funnel performance and revenue.
Lead Change:
Identify what needs to change.
Build a practical business case for the change.
Explain the change to salespeople in a way that creates understanding and commitment.
Implement the change.
Hold the organization accountable for adopting it.
Measure whether it worked.
Adjust when the data indicates a different approach is required.
This role will initially operate in close partnership with senior sales leadership. The successful leader will earn increasing autonomy by demonstrating sound judgment, strong execution, and measurable results.
Required Experience:- 7+ years of progressive experience in inside sales, inbound sales, direct-response sales, or a closely related environment.
- Significant experience directly managing sales representatives, rather than solely supporting a sales organization through operations, analytics, or enablement.
- Experience leading a high-performance inside-sales, contact-center, or call-center sales team.
- Demonstrated understanding of how to sell and how to coach others to sell.
- Track record of improving conversion, sales productivity, or revenue performance.
- Experience building or improving structured customer follow-up processes.
- Strong performance-management and coaching capability.
- Experience using CRM systems, sales metrics, and funnel analytics to manage performance.
- Demonstrated ability to implement operational changes within an active sales organization.
- Strongly preferred
- Experience in a high-volume inbound or direct-response environment.
- Experience with considered consumer purchases where customers frequently require multiple contacts before closing.
- Experience managing rehash, lead-recovery, aged-lead, or similar sales processes.
- Experience partnering closely with Performance Marketing or demand-generation teams.
- Experience redesigning sales incentives, workflows, or accountability systems.
- Experience leading teams through meaningful performance or cultural change.
- You are likely to succeed in this role if you are equally comfortable:
- Reviewing conversion data and sitting beside a salesperson coaching a call.
- Challenging a broken process and holding an individual accountable for execution.
- Creating structure without creating unnecessary bureaucracy.
- Testing a new approach and changing direction when the results do not support it.
- Working with Marketing on funnel performance and working with sales representatives on the behaviors required to convert those leads.
- Setting a high bar while helping people understand how to reach it.
- You believe strong sales cultures combine clarity, coaching, accountability, discipline, and continuous improvement.
- Success will ultimately be reflected in:
- Stronger quote-to-sale conversion.
- Improved follow-up discipline.
- Increased revenue captured from inbound opportunities.
- Better utilization of sales representatives' time.
- Increased recovery of aged or previously unclosed opportunities.
- Greater visibility into sales funnel performance.
- Improved individual accountability.
- Stronger frontline sales capability.
- Better coordination between Marketing and Sales.
- A repeatable inside-sales operating model capable of supporting future growth.
How to apply:
Please send your résumé to
with the subject line:
- TPT
- - Senior Manager, Inside Sales
- Include a brief example of a sales-team improvement you personally led: the team and business context, what you changed, and the measurable result.
- Liezel LaneLane Success Coaching | Leadership Talent Advisory
