Flight Coordinator The Aerial Services Flight Coordinator is an integral part of the Aerial Services team that serves as the primary point of contact with the C-suite to arrange and manage logistics in regard to flight requests. This position reports directly to the Customer Service Supervisor Position Location Hybrid Office Reporting at Dekalb-Peachtree Airport (PDK) in Atlanta, Georgia. Will be in the office a minimum of 3 days per week. Must currently reside, or being willing to relocate, within 60 miles or 90 minutes of PDK Relocation Assistance is Available Must be flexible with dynamic schedules, including early mornings, late nights, holidays, weekend and overnight support. Be willing to accept temporary assignments at other company domiciles, on occasion. Formal Education College Bachelor's Degree, or higher, desired with Aviation Management, Finance, Accounting, or other appropriate experience within aviation operations. (preferred) Holds a high school diploma or equivalent (required).
Preferred Qualifications:- Licensed FAA Dispatcher Certificate (Highly Desired)
- NBAA Certified Aviation Manager (CAM) Certificate (a plus)
- At least 5 years of experience in FAR Part 91, or subpart K, aircraft scheduling experience. Familiarity with part 135 is a plus
- Knowledge of business scheduling software
- Familiarity with all aspects of Business Aviation. Key Skills and Abilities
Excellent leadership skills; Excellent interpersonal, oral and written communication skills; Excellent organizational, record-keeping and accounting skills; Strong skills and proficiency with office administration computer applications; Knowledge of aviation and business software programs; Ability to handle confidential and sensitive information appropriately. Ability to organize workload, prioritize needs, and work under pressure. Proven Leadership and strong interpersonal skills with an emphasis on valuing diversity, inclusion, effective conflict resolution, trust, and being a positive member of a team. Adaptable communication skills with a variety of people and situations, i.e., adjusting communication styles based on the audience, level of technical information needed or known, etc. Great oral and written technical skills with the ability to organize, create, and maintain organizational documentation and manuals. Strong organizational, administrative, time management, and project management skills. Working knowledge of FAA regulations, airfield operations and air traffic management.
Job Responsibilities:
Perform Dispatcher/Office Manager responsibilities and duties, including dispatch of aircraft as defined in the General Operations Manual (GOM). Must be a self-starter, able to work with minimal supervision. Must be a cooperative team player who exhibits high levels of interpersonal skill and emotional intelligence. Applicants must possess strong analytical reasoning and critical thinking skills. The successful applicant will have demonstrated the ability to solve complex problems in rapidly evolving, dynamic environments. Must have excellent communications skills. Must be able to interact appropriately with executive level customers. Participate in, and actively support, the Safety Management System (SMS) and ISBAO Standards. Personally, and professionally, model all aspects of company culture Safety First, Unquestionable Trust, Superior Performance, and Total Commitment. Perform additional administrative duties as assigned by Director, Aerial Services or Customer Support Supervisor. Reconcile aircraft and facility expenses. Manage and assist with coordination of facility activities and meeting needs. Pro-active flight following. Complete FRAT for all trips.
