Investigation Manager As an Investigation Manager, you will conduct a diverse array of investigative work over whistleblowing allegations including potential improprieties by external parties, such as agents and vendors, and violations of AXA XL's Code of Conduct and established policies by employees. You will be responsible for performing an initial assessment of each allegation's level of severity, creating an investigative plan, interacting with stakeholders (e.g. Compliance, Claims, Human Resource, Legal, Underwriting), gathering evidence, leading sensitive interviews, providing a recommendation on action(s) to be taken, and preparing a report in support of work performed and decisions reached. You will also assist the AXA XL Head of Investigations in preparing activity reports to be shared with executive management and Audit Committee members.
What you'll be doing:
Your essential responsibilities will include conducting global internal investigations into violations of AXA XL Corporate policies, regulation or law either self-directed or partnering with cross-functional teams; developing and executing investigative plans to gather information to assess validity of allegations; communicating with stakeholders during the investigations, including members of the Compliance, Human Resources and Legal teams, as well as other key stakeholders; performing complex investigations and monitoring related activities performed by others within AXA XL covering matters across the division involving multicultural teams and stakeholders; conducting effective interviews at multiple levels of seniority in complex and sometimes sensitive investigations; collecting and analyzing relevant facts and evidence pertaining to the specific case in support of or to refute an allegation; partnering with Subject Matter Experts, e.g. Compliance, Legal and HR to determine appropriate corrective actions and outcomes; preparing concise and meaningful reports following the completion of investigations and ensuring adherence to all AXA XL Investigations standards; providing timely and meaningful updates pertaining to in-progress and completed investigations and keeping the AXA XL Head of Investigations updated on the status of assigned investigations; advising concerned parties of outcomes and next steps; training, coaching, guiding and supervising audit team members assigned to investigations, ensuring work is performed consistently and in accordance with AXA XL Investigations standards; and continuous improvement including reviewing investigations standards and harmonizing with best practices within AXA Group Investigations. You will report to the AXA XL Head of Investigations. This role may involve international travel (up to 10%), as needed in conjunction with investigative activities, and a flexible work schedule to facilitate interactions with individuals located across the world. What you will bring We're looking for someone who has these abilities and skills: solid experience with fraud or financial crime investigations, or relevant background in other forensic investigation environment; experience with high-risk HR investigations desirable; legal background desirable but not required; continuous learning mindset and motivation to furthering your understanding about investigative techniques and insurance industry; demonstrated expertise in preparing for and conducting investigation interviews; effective oral and written communication; outstanding project management, including ability to conduct multiple, concurrent investigations; sound understanding of current and emerging issues in the financial crime environment; pragmatic analysis and problem-solving skills; excellent organizational and time management skills with the ability to prioritize workload; proven ability to work effectively across a complex matrixed organization; ability to operate with autonomy and limited supervision; ability to build robust relationships with colleagues across the organization; unquestioned integrity and excellent judgement; and demonstrated ability to coach colleagues and provide practical guidance on investigation techniques.
Who we are:
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
What we offer:
Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter.
Total Rewards:
AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides enterprising compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We're committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving. The U.S. base salary range for this position is USD 106,500 - 186,400. Actual pay will be determined based upon the individual's skills, experience and location. We strive for market alignment and internal equity with our colleagues' pay. At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as an enterprising retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers.
