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Lead Business Systems Analyst

corewell healthGrand Rapids, MILead L6
Overview: In this role you will serve as a bridge between Marketing, business stakeholders and Digital Services to translate needs into practical digital solutions. You will drive enhancements across consumer-facing digital experiences, including websites and patient communications, aligned with evolving business priorities. You’ll collaborate with stakeholders to refine requests and translate requirements into actionable work for development teams. You will work closely with cross-functional teams to bring structure to complex needs and help shape digital capabilities that support business and patient objectives. A strong hook is your ability to lead cross-functional analysis that informs strategy,,, Compensation / Benefits comprehensive benefits package on-demand pay program discounts directory identity theft protection option retirement options with contribution and match
Responsibilities: Translate business needs into clear, actionable digital solutions for marketing and digital services teams Define large/complex system scopes and objectives for new or improved information systems Own operational support for assigned systems and create knowledge transfer materials Manage customer relationships and resolve concerns, including escalation handling with IS teams Lead risk assessment and root-cause analysis efforts and communicate status to leadership Mentor less senior team members and serve as a go-to expert in business systems analysis Stay current with business/clinical requirements and future industry trends and articulate recommendations to senior leadership
Key requirements: Bachelor's Degree or equivalent 5 years of relevant experience in the field Master's Degree or equivalent (preferred) 7 years of relevant experience including experience formulating and defining systems scopes and objectives (preferred) Experience in systems development lifecycle including requirements gathering and design Participation in multiple phases of an integrated system implementation Background in health care, sciences or information systems cross-functional collaboration mentorship customer service excellence business systems analysis requirements gathering design of information systems
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Level

Lead L6

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Grand Rapids, MI

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