Senior Call Center Operations Manager
mv transportationVacaville, CA
Senior Call Center Operations Manager
mv transportationVacaville, CASenior L5
First-Line Supervisors of Transportation Workers, All OtherGeneral and Operations ManagersFirst-Line Supervisors of Material-Moving Machine and Vehicle Operators
Telemarketing Bureaus and Other Contact CentersBus and Other Motor Vehicle Transit SystemsAll Other Transit and Ground Passenger Transportation
APPLY NOW (opens in a new tab)MV Transportation, Inc. is seeking a Call Center Manager in California to oversee reservations, scheduling, and dispatch operations.
The role requires strong leadership, staff training, QA monitoring, and close collaboration with client and union representatives to ensure service quality and adherence to contracts. The ideal candidate has at least five years of supervisory experience in ADA paratransit or related fields, plus three years managing a call center of 20+ agents, with solid data
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Level
Senior L5
Location
Vacaville, CA
Occupation
First-Line Supervisors of Transportation Workers, All Other
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
yesterday