Applications Engineer II (MAD-SN-OR)

Location: (HTA) NCP (Hillsboro, OR)

Provide applications support for customers through recipe automation audits Deliver compelling product presentations Provide sample-run activities and product demonstrations to customers Conduct technical product training on instruments and applications for customers and internal staff Understand and provide technical solutions to customer's technical requirements through applications support Analyze customer samples for sales opportunities and technical support Assist internal staff and customers with technical support and application issues Review customer application needs with sales and technical staff Serve in a technical support role during sales calls Resolve technical product line issues and problems Key account technical management Provide technical requirements to the factory for continued and next generation product development Other duties as assignedEDUCATION, LICENSES, and/or CERTIFICATION REQUIREMENTSBS degree in related field required or equivalent combination of education and experienceMS degree in Physics, Materials Science, Chemistry, Biochemistry, or related field is a plus Driver's license with acceptable driving record with the ability to be covered under the company's insuranceEXPERIENCE and TRAVEL REQUIREMENTSTwo (2) years' relevant work experience Five (5) years' experience in related materials science applications or semiconductor FA applications Five (5) years' experience working with FIB-SEM instrumentation with some TEM experience Transmission Electron Microscope (TEM), Scanning Electron Microscope (SEM), and Focused Ion Beam (FIB) experience is strongly preferred Programming experience in scripting languages, Python, C, and C++, MATLab is a plus Project management experience is a plus Experience developing new products, technical functions, or applications through customer collaboration is a plus Domestic and international travel up to 30%SKILLS and ABILITIES REQUIREMENTS / SAFETY REQUIREMENTSAbility to effectively communicate information to customers and management regarding all activities and schedules Basic knowledge and understanding of physics and chemistry Strong verbal and written communication skills with management, co-workers, and customersAbility to work with minimal instructions Ability to work on assignments that are complex utilizing considerable judgement and initiative Ability to give training classes remotely or onsite on complex system theory to both field engineers and customersAbility to effectively interface with customers, service department personnel and others Equipment specific operation skills Understanding of equipment electronics Equipment specific operation skills Ability to give advanced customer trainingAbility to assist Field Service Engineers with problems they encounter in the field Ability to transfer technical knowledge to less experienced engineers through on-the-job training (OJT) or classroom trainingAbility to work independently with minimal supervision Ability to successfully complete complex problems Ability to use considerable judgement in resolving problems and making recommendations Ability to see small objects within a confined area with or without accommodationsAbility to identify and distinguish color-codes Ability to transport parts and toolbox from car to equipment site with or without accommodationsAbility to lift up to 50 pounds with or without accommodations Hand-eye coordination at a level to support activities with very fine (delicate) to large, leveraged type items with or without accommodationsAbility to communicate and receive communication via telephone and pager with or without accommodationsAbility to hear audible noises Equal Opportunity Employer (EOE) Hitachi High-Tech America, Inc. is an equal opportunity employer. Hitachi High-Tech America, Inc. is committed to equal employment opportunities for qualified applicants without discrimination on the basis of actual or perceived of race (including traits historically associated with race, such as natural hairstyle), color, national origin, ancestry, religious creed, age, sex, sexual orientation, gender (including gender expression and gender identity), marital status, registered domestic partner status, family status, military and veteran status, domestic violence victim status, medical condition (including genetic characteristics), physical or mental disability, pregnancy, or any other legally protected characteristic or status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to HTA-AccommodationRequests@hitachi-hightech.com