Product Operations Manager, Payments

What You’ll Do: Lead end-to-end rollout of remittance products in each market, from corridor setup through go-live, GTM and stabilization in the network. Partner directly with Product and Engineering on corridor scoping, bridging field and regulatory reality with technical product readiness, and contributing to the roadmap with performance & customer feedback. Support Country GMs in sequencing remittance launches against local demand, regulation, and agent network readiness. Track remittance KPIs (volume, transaction success rates, cost) and quality signals (complaints, failures, distrust), and drive corrective action. Collaborate with broader Operations Leadership with broader market launch plans. Ensure agent network readiness, including Agent onboarding, KYC etc. Build scalable SOPs and compliance checklists that repeat across corridors. Monitor cross-border and crypto-enabled remittance trends and evaluate fit.

What You Bring to the Table: 8+ years in remittance, cross-border payments, or fintech ops, ideally in emerging or frontier markets. Working knowledge of cross-border regulatory frameworks - MTL, correspondent banking, AML/CTF, sanctions screening. Experience launching or scaling remittance corridors/products in a high-growth or startup environment. Experience negotiating and managing vendor/partner relationships (payment rails, banks, MTOs) directly. Strong analytical rigor able to read corridor and transaction data and turn it into action. Cross-functional experience with Product, Compliance, and local market leadership. Crypto/stablecoin rail knowledge is a plus. Benefits and PerksPalo Alto Compensation: $150,000-$200,000 Miami Compensation: $130,000-$180,000401k with a match! Medical Insurance