Skilled Crafts And Trade Specialist 2Arizona State University (ASU) is looking for an experienced fabrication shop specialist to support ASU student, faculty, staff and affiliate use of the 17,000 sq. ft. fabrication shop at the ASU Chandler Innovation Center in downtown Chandler. The ASU Chandler Innovation Center fabrication shop is a university-wide resource available to ASU students, faculty, staff and affiliates for work on ASU projects. The fabrication shop contains a wood shop, metal shop, MIG and TIG welding, machine shop, sewing, 3D printing, laser cutting, and several 2D and 3D design workstations. The shop is part of a 33,297 sq. ft. facility featuring flexible use classroom, meeting, event and office space. The Shop Specialist supports shop users with specialized equipment in a manner which prioritizes safety, customer service, and learning. The Shop Specialist contributes to creating an environment which encourages and supports users in completing their projects. Responsibilities include training shop users on the safe use of specialized equipment, assisting shop users in using specialized equipment, instructing classes on shop equipment and mentoring users on the creation of their projects. A successful candidate will have expertise in a few fabrication areas, demonstrate understanding of customer service principles, and have an interest in learning. Training will be provided in all fabrication areas. All fabrication shop employees are required to learn and provide service on all equipment. Days and Schedule: Fall and Spring academic semesters: Monday – Friday, 9:00 AM – 7:00 PM; Saturday – 9:00 AM – 5:00 PMSummer academic semester: Monday – Friday, 9:00 AM – 5:00 PMThis is a full-time position, 40 work hours per week. This includes 4 weekday shifts from 10:00 am - 7:00 pm and Saturdays from 8:00 am - 5:00 pm during the Fall and Spring academic semesters. The schedule may shift to morning shifts from 8:00 am - 5:00 pm on weekdays depending on academic course needs.
Essential Duties:- Serves as subject matter expert on specialty shop equipment and assists shop users in the safe and effective use of equipment
- Supervises use of shop equipment to ensure safe and effective operation of equipment
- Provides a high level of customer service to shop users
- Mentors shop space users to assist with fabrication of their project
- Prepares equipment, tools and supplies for user equipment reservations
- Supports shop operations including equipment maintenance, infrastructure improvements, and routine cleaning
- Instructs and demonstrates skill on a variety of equipment and software
- Certifies individuals for use of the equipment, updates user permissions in the shop equipment scheduling system
- Supports the development and implementation of policies and procedures in support of a safe operating environment which encourages rather than discourages use
- Supports administration of shop management software including creating user credentials, scheduling workshops and communicating with users
- Troubleshooting and repairing equipment
- Other duties as assigned
Desired Qualifications:- Proficient knowledge in at least one traditional equipment subject area: Machining, Woodworking, Metalworking, Electronics, Textiles
- Proficient knowledge in at least one digital fabrication subject area: Laser cutting, 3D printing, CNC routing, CNC machining
- Experience with classroom or small group instruction
- At least one year of experience in customer service, hospitality, or retail environment
- Strong written and verbal communication skills
Working Environment:
Onsite work at the ASU Chandler Innovation Center (ACIC) is required.
Requires a flexible working schedule in order to accommodate scheduled use of the shop which will include evenings and weekends.
Work duties are performed in an environmentally controlled shop setting.
Activities include use of office equipment including a laptop computer and shop equipment including complex and heavy machinery; subject to extended periods of standing, walking, lifting up to 50 pounds.
Regular communication to perform essential duties.
Location: Off-Campus: Chandler/Gilbert
Funding: No Federal Funding
