Job TitleWhen you're part of the team at Thermo Fisher Scientific, you'll do important work. And you'll have the opportunity for continual growth and learning in a culture that empowers your development. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world. Discover Impactful Work: Through Unity Lab Services, we offer integrated lab services, support, and supply management with customized service offerings and world-class experts to address our customers' unique laboratory business needs. Our inventory and order management specialists use intuitive electronic systems and mobile scanning tools to ensure orders move efficiently from dock to desk.
A Day in the Life:
Use handheld RF scanners and mobile applications to perform replenishments, stock rotation, cycle counts, inventory audits, order entry, returns, and backorder processing.
Receive and inspect shipments; scan, label, and store materials and chemicals while maintaining accurate, up-to-date inventory records and following applicable storage and compatibility requirements.
Proactively monitor inventory levels and flag gaps or issues to prevent operational impacts.
Support order-related activities, including entering, updating, expediting, and processing orders and returns, and assist with customer inquiries regarding order status, availability, and delivery.
Own customer interactions-- respond to email, following up by phone, and partnering with internal teams to resolve questions and provide timely, solution-focused service.
Read and interpret Safety Data Sheets (SDS) and follow applicable chemical handling, storage, labeling, and safety requirements.
Uphold safety and organization standards in every work area by following site guidelines.
May perform other duties as assigned by the Supervisor.
Keys to Success:
Education:
High school diploma or equivalent required. Experience 23 years of customer-facing, retail stocking, warehouse, chemical management, order management, or inventory-control experience.
Knowledge, Skills, Abilities:- Confident using RF handheld scanners, barcode scanners, or mobile scanning applications.
- Comfortable using Microsoft 365. Experience using ERP/CRM systems (SAP, Oracle, Salesforce) a plus
- Strong written and verbal English skills.
- Keen attention to detail, organization, and accuracy with the ability to prioritize work in a fast-paced environment.
- A self-starter who demonstrates accountability, problem-solving skills, safety awareness, and teamwork.
Physical Requirements / Work Environment:
The role primarily involves working independently at customer sites, which may include areas with chemical-based allergens like penicillin and tetracycline. Personal protective equipment, such as lab coats, coveralls, facemasks, and steel-toe shoes, is often required.
The position requires regular lifting of 30-40 lbs (up to 50 lbs occasionally) and using equipment like pushcarts and forklifts to move up to 100 lbs.
Standing, walking, and manual material handling are frequent activities, sometimes in varied temperature environments.
Overtime work may also be necessary.
As a condition of your employment with Thermo Fisher Scientific, you must successfully complete and satisfy Thermo Fisher's pre-employment screening (including background check and drug test) and any customer-mandated screening, credentialing, or badging requirements. Customer requirements may differ from or exceed Thermo Fisher's criteria.
Benefits:
We offer comprehensive healthcare, paid Holidays, tuition reimbursement, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Our Mission is to enable our customers to make the world healthier, cleaner and safer. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
