Host Operations Specialist
virtual vocationsDenver, CO
Host Operations Specialist
virtual vocationsDenver, COMid L4
Business Operations Specialists, All OtherHosts and Hostesses, Restaurant, Lounge, and Coffee ShopComputer User Support Specialists
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesAll Other Traveler AccommodationPromoters of Performing Arts, Sports, and Similar Events with Facilities
APPLY NOW (opens in a new tab)Supporting the day-to-day operations of hosts, the full-time Host Operations Specialist will manage host inquiries, coordinate technical issue resolution, and contribute to process improvements in a remote environment.
Key responsibilities:
Assist hosts with everyday questions and issues related to product features and show operations
Track and document bug reports, ensuring clear communication and follow-up with Product and Engineering teams
Identify recurring problems and recommend actionable improvements to enhance the host experience
Required qualifications:
Experience in customer support, account operations, or marketplace operations
Strong problem-solving skills with the ability to troubleshoot product and operational issues
Excellent organizational skills and ability to manage multiple open issues
Empathetic communication skills with hosts and internal partners
Familiarity with Poshmark and experience with Posh Shows is a plus
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Level
Mid L4
Location
Denver, CO
Occupation
Business Operations Specialists, All Other
Industry
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
Posted
yesterday