Credentials Representative Intern IMS, 2027 Season

Credentials Representative Intern, IMSThe Credentials Intern supports the planning and distribution of credentials during the Month of May at the Indianapolis Motor Speedway, including the Indianapolis 500 presented by Gainbridge, Brickyard Weekend, and other related events. Reporting to the Credentials & Logistics Coordinator, this role assists with credential processing, customer service, and on-site event support. In this role, you'll be an important part of delivering top-tier experiences to fans, partners, and teams across the motorsports world. You'll take ownership of key responsibilities, collaborate across departments, and bring energy and innovation to a fast-paced environment. Responsibilities include developing and maintaining outstanding working relationships, delivering a positive first impression for IMS guests, assisting with the public sale of credentials, performing organizational functions, organizing and distributing credentials and parking passes, undertaking seasonal projects, responding and communicating to credential requests, educating customers about credential benefits, assisting with credential access boards, and becoming proficient in the IMS point of sale software. We're looking for someone who's ready to bring great effort every day and is committed to growing with us. Required experience and skills include exceptional customer service skills, office experience, high integrity, team-first outlook, proactive and innovative thinking, strong communication skills, ability to adjust to change, high level of professionalism, organizational skills, cultural competence, and alignment with Penske Entertainment's core values. Education preferred: currently pursuing an undergraduate or graduate degree in Tourism & Convention Management, Event Management, Sports Management, Marketing, Public Relations. This position does not have any supervisory responsibilities. Flexibility and travel: minimal travel to career/job fairs, availability for all events from mid-to-late January to early August, minimum of 12 hours per week during the Spring semester, minimum of 40 hours per week during May and Brickyard Weekend, opportunities to travel to 1-2 INDYCAR races.