Operations Support Specialist - Evansville

Education and Experience: High school diploma or equivalent required; additional education or training in business administration, accounting, human resources, office management, or a related field preferred. Prior experience in administrative support, accounting support, human resources support, office coordination, or program operations preferred. Experience working in a healthcare, human services, nonprofit, residential services, or disability services environment preferred. Ability to pass required background checks and meet organizational compliance requirements.

Knowledge/Skills/Abilities: Mission focused; promotes and supports an inclusive, supportive and productive workplace environment. Strong organizational skills with the ability to manage multiple priorities, deadlines, and recurring workflows. High attention to detail and accuracy in financial tracking, document management, billing support, and data entry. Ability to maintain confidentiality and handle sensitive employee, client, medical, financial, and operational information appropriately. Effective written and verbal communication skills when working with employees, supervisors, guardians, vendors, interpreters, and external partners. Working knowledge of Microsoft Office, Outlook, Teams, OneDrive, Paylocity, AccelTrax, Provide, VISA Spend Clarity, WhenToWork, and related business systems, or the ability to learn them quickly. Ability to work independently, follow established procedures, identify issues, and escalate concerns appropriately. Professional and driven to provide superior customer service.

Travel Requirements: Occasional travel between work locations and agency events/training/conferences is required. The employee must have the ability to travel by an approved means of transportation. Work Environment and Physical Demands: The Operations Support Specialist generally works within an onsite office setting with frequent interruptions and competing priorities, occasional travel for events, training, career fairs. etc. may be required. Must be able to operate standard office equipment, including computers, copiers, scanners, phones, and related technology. Prolonged periods of sitting at a desk and working on a computer should be expected and able to lift up to15 pounds at times. Must be able stand and move freely for extended periods. Able to communicate in-person, by phone, by email or through virtual meeting platforms. Required to maintain documentation, retrieve and file records, and able to support front-office and program-related workflows, as needed.