Office Support Specialist 2026-02645

Essential Functions: Acts as a specialist in the assigned program area, performing the most complex technical duties, which may include legal secretary responsibilities. Performs, leads, or supervises a wide variety of moderate to complex program and operational support duties. Serves as subject matter expert. Applies knowledge of programmatic and administrative requirements. Resolves problems and makes recommendations for improvements. Performs specialized tasks and coordinates general office functions such as budget, legal work, administrative, property management, travel arrangements, procurement, personnel, information systems, or fiscal duties, and provides training to staff. Conducts research, troubleshoots office systems or procedures for efficiency and accuracy; collects, organizes, and details in writing the required documentation in answering queries. Coordinates and/or acts as a liaison between the agency or work unit and other agencies. Processes monthly electronic filing; corresponds with operators regarding production filing; sets up new operators for electronic filing. Maintains financial or other records; verifies statistical reports for accuracy and completeness; assists with publishing statistical reports. Assists in budget development, analysis, interpretation, and recommendation, including handling deposits and monetary transactions, and/or performing audit functions. Accurately maintains agency files and records; inputs data into reports; verifies computer systems, databases, and coded data for accuracy. Responds verbally and/or in writing to requests for and corrects documents for procedural compliance; evaluates information for accuracy. Provides customer service to customers, clients, and staff, and acts as a resource and explains rules and procedures to co-workers, customers, and/or clients. Responsible for inventory assets. Performs administrative duties requiring considerable judgment, which may involve fiscal, human resources, or other specific program areas. Resolves some light computer issues/concerns. Greets, screens visitors, and interviews customers/clients to evaluate and determine needs. Refers customers to appropriate supportive service agencies.

Tracks: and reviews case files to determine actions to be taken. Evaluates information for accuracy. Assures the procurement process is managed appropriately and according to established procedures. Involves some processing/interpreting of legal documents. Preferences: Preference may be given to those with at least two years of work experience in an office environment. Knowledge: Knowledge of applicable federal, state, and local laws, codes, regulations, and policies, technical processes, and procedures related to the department. Knowledge of financial record keeping and reporting principles and procedures, basic accounts payable, and purchasing. Knowledge of the principles and practices of employee supervision, training, and evaluation. Knowledge of techniques for providing a high level of customer service.

Minimum Qualifications: Education & Experience Substitution: 2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant I Certificates, Licenses, Registrations: None OR Education: Associate's Degree (typically in Business)

Experience: 0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant IINecessary Special Requirements:

Physical Working Conditions: Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc. Special physical demands are not required to perform the work.

FLSA: Non-Exempt6-hour position Monday through FridayThe State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. No notice of eligibility will be sent to applicants who meet the minimum Wyoming Department of Corrections is a Drug-Free Workplace. All staff is subject to drug testing while employed by the WDOC. The Wyoming Department of Corrections is a Tobacco-Free Workplace. It prohibits the taking, carrying, possessing, or introducing smoking materials, smokeless tobacco, or tobacco substitutes on or into WDOC facilities and grounds. The Wyoming Department of Corrections complies with the Federal Prison Rape Elimination Act (PREA) of 2003. It is the policy and practice of WDOC to protect inmates/offenders from personal abuse, corporal punishment, personal injury, disease, property damage, harassment, and the elimination of prison rape. Successful Applicants for employment must pass a background/reference check and drug test prior to appointment. WDOC has a strict dress code policy to include standards for facial hair, body art, and piercings/gauges. All applicants must meet the standards of this dress code to be considered for employment. WDOC Field Services uses oleoresin capsicum (OC, pepper spray) as a force alternative. All employees will be directly exposed to OC during their initial training and may be required to carry OC.WDOC offers a competitive benefits package including: medical, dental, and life insurance, paid vacations and sick leave, paid holidays, Wyoming State Retirement and 457 deferred compensation program, longevity pay, and opportunities for advancement. Candidate must complete the defensive tactics skills KRAV-MAGA.