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Customer Service Coordinator – Travel Support
Job Summary: We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.
Key Responsibilities: Communicate with clients regarding travel inquiries and requests Provide guidance on travel options, timelines, and next steps Support reservation coordination and follow-up communication Ensure accuracy of client information and travel details Deliver high-quality service with professionalism and care Follow company processes and service standards
Qualifications: Excellent written and verbal communication skills Strong organization and time-management abilities Self-motivated and comfortable working remotely Detail-oriented and customer-focused mindset Customer service, administrative, or hospitality experience preferred Interest in travel is beneficial
What We Offer: Comprehensive training and ongoing mentorship Flexible remote work options Part-time or full-time opportunities Career growth within the travel industry

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Level

Junior L3

Location

Cedar Rapids, IA

Occupation

Travel Agents

Industry

Travel Agencies

Posted

yesterday

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