To enhance patient support and financial communication, the full-time California Licensed Financial Counselor will manage financial clearance, educate patients on their financial responsibilities, and identify financial risks prior to services, all while working remotely.
Key responsibilities:
Review daily schedules to identify patients needing financial clearance and educate them on their expected financial responsibilities
Evaluate potential financial risks associated with scheduled services and escalate high-risk accounts for further review
Collaborate with clinical and administrative teams to reduce claim denials and maintain accurate documentation of financial discussions with patientsRequired qualificationsMinimum of 4 years of experience in a healthcare business office or revenue cycle role preferred
Strong knowledge of insurance, benefits, and patient Financial Assistance Programs
Familiarity with oncology treatment pathways and high-cost oncology drugs preferred
Experience with billing systems and interpreting EOBs
Background in financial counseling or patient-facing financial roles
