A leading software service provider is seeking several NOC Support Specialists for its Ops Center in San Diego, CA. Ideal candidates will have a Bachelor's degree and proven experience in monitoring, analyzing, and troubleshooting video delivery systems. Responsibilities include managing major incidents, analyzing specific customer requests, and maintaining knowledge databases. Candidates must be willing to work in a shifted operations environment, including holidays and weekends, and should have familiarity with UNIX/Linux systems.
