Mortgage Solutions Specialist
Champions Mortgage is looking for a Mortgage Solutions Specialist to serve as a trusted problem solver for complex mortgage loans. This position works with loan officers, processors, and underwriters to structure loans, resolve issues, and guide them to approval while ensuring compliance with agency, government, and investor guidelines.
Pay
$65,000.00 - $85,000.00 per year
Job Type
Full time
Work Location
In person, Hybrid or Remote
Department
Underwriting / Pre-Approvals
Reports to
Loan Operations & Processing Managers
Duties and Responsibilities:
Review and assess complex loan files for potential credit or documentation issues
Structure loans to optimize borrower eligibility and compliance
Serve as the primary point of contact for loan problem resolution
Evaluate exceptions, compensating factors, and eligibility scenarios
Work closely with loan officers and underwriters to facilitate approvals
Stay current with product updates, guideline changes, and rate sheet adjustments
Document recommendations and solutions for audit and QC purposes
Skills Required
Strong verbal, interpersonal and written communication
Strong leadership skills and ability to effectively prioritize tasks
Excellent knowledge base in mortgage industry/familiarity with mortgage guidelines and loan originating process
Positive attitude and enthusiasm for the role
Ability to engage clients and provide excellent customer service
Excellent problem solving skills - ability to think out the box and provide effective solutions to complex loan scenarios
Ability to be detail orientated, organized and work as a team player
Ability to handle multiple tasks and complete tasks on a set deadline based on company’s needs
Dependable and flexible schedule
Ability to work in fast paced/high volume environment
Job Requirements (Experience and Education)
3+ years in loan structuring, problem-solving, or underwriting support
Deep knowledge of agency, government, and investor guidelines
Strong analytical skills and ability to review complex loan scenarios
Excellent communication and interpersonal skills
Current and valid NMLS Loan Officer license
At least ONE year experience working as a licensed loan officer or proven work experience/related training that provide the necessary skills, knowledge and abilities required of the job - must be residential/real estate related loan origination experience
Bachelors or Master’s degree in Finance or Economics or related filed (preferred but not required)
Preferred
Mortgage Experience in retail, wholesale, or Independent Mortgage Bankers
Familiarity with LOS systems (LendingPad)
Experience reviewing Conventional, Self Employed, Jumbo, & Non-QM loan scenarios.
Why Champions Mortgage
Act as a key solution partner for loan officers and underwriting
Opportunity to work with complex, high-value mortgage transactions
Career path in loan operations, structuring, or underwriting leadership
Benefits: 401(k)
401(k) matching
Dental insurance
Vision insurance
Health insurance
Paid time off
Voluntary Life Insurance