Field Service Representative

Position Summary: Formerly trained for operator and/or maintainer proficiencies in support of US Army Fire Finder RADAR or other Service ground-based Radar systems. Previous Government test support is desired but is not required. Selected individuals will be trained at the OEM facility with potential additional training provided at military sites. After training period, FSRs will be expected to provide over-the-shoulder-training and coaching to military units in receipt of Radars. FSRs will be required to provide hands on support for the radar systems and integration at locations throughout the United States and locations globally. FSRs may deploy with assigned/supported military unit.

Job Description: FSRs will be operating from Forward Operating Bases (FOB) and in some cases, Forward Repair Areas (FRA) or US military bases, and must be able to provide:

• Over-the-shoulder training of Army gaining Units in the operation of the radar and limited Operator maintenance
• Maintenance of the Radar system to insure the required operational availability
• All supply chain operations in support of radar maintenance
• Collection and supply of all required data to support Army reporting requirements
• Reporting of any issues or concerns

Skills: FSRs will be responsible for:

• Troubleshooting and repair of failed Octapacks, SDP and Exciter/Receiver units
• Inventory control
• Interaction with MAXIMO or for system configuration management and tracking.
• Spares management, stockage and storage
• Coordinator and acquisition of all required data to satisfy relevant military Service reporting requirements
• Supervision of all field FSRsResponse to emergency requirements
• Assisting other FSRs in the field as required
• Training of military Service gaining Units
• Briefing to senior military personnel on program status and issues

Qualifications/Certifications: Experience in AN/TPQ-50, AN/TPQ-53, AN/TPQ36 or AN/TPQ37 or other US ground-based radar system operations, fielding, supportability and maintenance Knowledge and understanding of radar theory, radar design, field testing, and electro-mechanical maintenance analysis, including troubleshooting, fault isolation, repair/replace techniques, and documentation. A working knowledge of Army logistics and supply procedures is desirable. Must be able to lift and/or move 50 pounds or more unassistedFSRs will also possess the ability to assist and provide input for development and publication of training, maintenance, and logistics publications and possess field engineering and equipment fielding experience in support of defense programs. FSRs will be asked to validate and make recommended changes to future operator manuals in support of the assigned radar system. To Apply: Please visit the Careers section of our website and submit your resume for consideration. Please provide a salary requirement or range in U.S. dollars.

Physical Demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hand to finger, handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment: The noise level in the work environment is quite to deafeningly quiet. Office type environment with temperature control. This position is located inside a Sensitive Compartmented Information Facility (SCIF) meaning no windows. Electronic equipment belonging to the employer may not be brought into the office including cell phones, tablets or any device with a radio transmitter or receiver located inside it. May be exposed to chemicals related to office equipment. General office environment.

DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.