Shuttle Driver PositionUSC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values. In the ever expanding city of Los Angeles, Trojans need reliable and convenient transportation options. USC Transportation has risen to meet that need, operating parking structures, busses, student-run Campus Cruisers and a fuel station. To meet the unique needs of each Trojan, Transportation also coordinates with numerous taxi companies and rental car agencies to provide a vast source of transit options. A division of USC Auxiliary Services, Transportation is always looking for new ways to make USC safer and more convenient for students, athletes, faculty, staff, and visitors. We are seeking to build a pool of candidates for Shuttle Driver positions to join our rapidly growing team!
The Opportunity:
Greeting each guest with a smile is the first step to making them feel welcome on the USC campus. As a member of USC's Transportation team, the Shuttle Driver will be one of the first, and most regular, faces interacting with our guests! The Shuttle Driver will have the opportunity to safely transport our students, faculty, staff and guests to and from various destinations on and around USC's campus. You will be expected to reflect our high customer service standards with a friendly and helpful demeanor.
The Accountabilities:
Transports passengers to and from various destinations on and around the university campus utilizing vehicles with passenger capacities ranging from 23-42 passengers.
Conducts daily pre and post trip vehicle safety inspections. Maintains clean and orderly vehicle.
Maintains daily route schedule through adherence to assigned routes and time schedules.
Maintains knowledge of and compliance with all state and federal commercial drivers rules and regulations as well as all university policies and procedures.
Provides customer service to students, faculty, staff and external customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer to other staff members. Maintains friendly, helpful demeanor.
Provides information regarding policies and procedures and programs relating to the transportation area for students, parents, faculty, administrators, staff and outside customers.
Notifies appropriate personnel in the event of an emergency. Maintains complete and accurate records of all safety-related incidents.
Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.
Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
The Qualifiers: Minimum Education: High school or equivalent; combined experience/education as substitute for minimum education.
Minimum Experience:
2 years; combined experience/education as substitute for minimum work experience. Minimum Field of Expertise: Bus Driving (Passenger Transport) and customer service experience. Demonstrated interpersonal skills. Must possess valid California Class-B driver's license with passenger endorsement. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. Driving record must show no moving violations or DUI convictions in last three years. Drug screening required prior to employment and random test thereafter. Airbrake Certification or ability to obtain airbrake certification within 90 days. Los Angeles Department of Transportation (LADOT) permit or ability to obtain permit within 60 days. This is a safety-sensitive position covered by United States Department of Transportation (DOT) guidelines for drivers of commercial vehicles, drivers transporting hazardous waste, and operators of commercial watercraft or aircraft. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values. What We Prefer: Preferred Education: Associate's Degree. Preferred
Experience:
3 years of experience. The Trojan Family Rewards: We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit http://benefits.usc.edu.This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans! USC has great minds that transform the world with their talents and research. Will you be one? Join us! FIGHT ON!The hourly rate for this position is $23.00. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
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