ADP, Inc. is hiring: RESIDENT COUNSELOR (Bronx) in New York City

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. RESIDENT COUNSELOR (Bronx) Professional The Bronx, NY, US 10 days ago Requisition ID: 1077

Resident Engagement and SupportEstablish and maintain professional, respectful, and supportive relationships with residents and encourage their active participation in the residential program and their individual recovery goals. Admissions and IntakeParticipate in the intake and admission process for new residents as assigned and within the scope of the Residence Counselor's training, qualifications, and responsibilities. Assessment of Resident NeedsParticipate in initial and ongoing assessment of residents' strengths, needs, abilities, preferences, functioning, and areas requiring support. Individualized Service PlanningParticipate with residents and other appropriate program staff in the development of individualized service plans that reflect each resident's identified strengths, needs, preferences, goals, and desired outcomes. Service Plan ReviewParticipate in required service-plan reviews and assist in evaluating resident progress toward identified goals and objectives. Recommend revisions or additional interventions when necessary. Person-Centered ServicesEnsure that services provided are consistent with the resident's individualized service plan and are delivered in a person-centered, culturally responsive, and recovery-oriented manner. Progress DocumentationComplete timely and accurate documentation of services provided, resident contacts, significant events, progress toward service-plan goals, and other required information in accordance with OMH, Medicaid, agency, and program requirements. Case Record MaintenanceEnsure assigned resident records and documentation are current, complete, accurate, and maintained in accordance with agency policies and applicable regulatory requirements. Rehabilitative ServicesProvide and document rehabilitative and restorative services designed to assist residents in developing or maintaining skills necessary for successful community living. Activities of Daily LivingAssist residents in developing and strengthening independent-living skills, including personal hygiene, housekeeping, laundry, organization, meal-related skills, budgeting, time management, and maintenance of their living environment. Community IntegrationAssist residents in identifying and utilizing community resources and opportunities that promote independence, inclusion, socialization, recreation, education, vocational development, and community participation. Transportation and AppointmentsAssist residents in learning to use public transportation and community resources independently. Accompany or escort residents to medical, psychiatric, benefits, housing, treatment, or other appointments when required. Linkage and Coordination of ServicesMake appropriate referrals and assist residents in connecting with mental health, medical, substance-use, benefits, vocational, educational, social-service, and other community-based providers. Collaboration with ProvidersMaintain appropriate communication and coordination with treatment providers, case managers, hospitals, clinics, ACT teams, health-care providers, and other community supports to promote continuity of care. Medication SupportSupport residents in developing medication-management skills in accordance with the resident's service plan, program procedures, staff scope of responsibility, and applicable OMH requirements. Symptom Management and RecoveryAssist residents in identifying and developing strategies to manage mental health symptoms, stressors, triggers, and other barriers that may interfere with successful community living. Crisis InterventionRespond appropriately to resident crises, psychiatric emergencies, medical emergencies, behavioral concerns, and other situations requiring immediate staff intervention. Follow all emergency, supervisory, incident-reporting, and notification procedures. Resident Safety and SupervisionProvide appropriate supervision and support to maintain a safe residential environment and immediately report safety concerns, unusual incidents, suspected abuse or neglect, missing residents, medical concerns, or other reportable events in accordance with agency and regulatory requirements. Resident Rights and AdvocacyProtect and promote resident rights, dignity, privacy, choice, and self-determination and act as an advocate for residents when appropriate. Discharge and Transition PlanningParticipate in ongoing transition and discharge planning beginning during the resident's stay in the program. Assist residents in developing the skills, resources, community supports, and documentation necessary to transition to a more independent or appropriate housing setting. Housing ReadinessAssist residents in developing housing-readiness skills and participate in efforts to identify appropriate future housing options, which may include supportive housing, supported housing, independent apartments, family settings, or other community-based living arrangements based on individual needs and eligibility. Socialization and RecreationAssist residents in identifying and participating in social, recreational, educational, and culturally appropriate activities both within the residence and in the community. Meal Preparation and Meal ServiceAssist with the planning, preparation, heating, portioning, and serving of resident meals as assigned. Residence Counselors may be responsible for preparing and serving meals as necessary to ensure that residents receive scheduled meals and that continuity of meal service is maintained. Food Shopping and SuppliesAssist with food shopping, grocery ordering, kitchen supplies, and food inventory as assigned to ensure that sufficient food and supplies are available for resident meals. Food Safety and SanitationFollow all agency food-safety, sanitation, food-storage, temperature-control, and kitchen-cleanliness procedures when handling, preparing, storing, or serving food. Resident Participation in Meal-Related SkillsWhen consistent with a resident's individualized service plan, utilize appropriate meal planning, food shopping, budgeting, cooking, and kitchen activities as opportunities to teach and reinforce independent-living skills. Special Dietary NeedsFollow documented dietary instructions, restrictions, allergies, or other meal-related requirements communicated by appropriate program or health-care personnel. Program EnvironmentAssist in maintaining a clean, safe, organized, and home-like residential environment. Report maintenance, safety, sanitation, or environmental concerns promptly. Shift ResponsibilitiesComplete all assigned shift duties, including required logs, resident checks, documentation, medication-related responsibilities within scope, meal-related duties, environmental checks, and communication with incoming and outgoing staff. Shift CommunicationParticipate in shift change and communicate relevant resident, program, safety, and operational information to other staff while maintaining resident confidentiality. Case Conferences and Team MeetingsAttend and actively participate in case conferences, staff meetings, service-plan meetings, clinical discussions, incident reviews, and other program meetings as required. Family and Collateral InvolvementInvolve family members, significant others, and other collateral supports in service planning and resident support when appropriate, authorized by the resident, and consistent with program requirements. Co-Occurring Substance-Use NeedsProvide appropriate support, education, referrals, and linkage for residents with co-occurring substance-use needs consistent with the resident's service plan and the Residence Counselor's role. Health and WellnessEncourage residents to participate in preventive health care, medical and behavioral health treatment, wellness activities, healthy nutrition, physical activity, and other health-promoting activities. Incident ReportingImmediately report and properly document incidents, accidents, injuries, allegations, medication concerns, resident complaints, safety issues, and other reportable events according to H.O.G.A.R., OMH, Justice Center, and other applicable requirements. Mandated ReportingFulfill all mandated-reporting obligations and comply with agency policies regarding abuse, neglect, mistreatment, exploitation, and significant incidents. Resident ConfidentialityMaintain the confidentiality and security of resident information and records in accordance with agency policy and applicable federal and state requirements. Professional BoundariesMaintain appropriate professional boundaries and conduct at all times when interacting with residents, families, staff, providers, and community members. Orientation of New StaffParticipate in the orientation and training of newly hired staff when assigned. Training and Professional DevelopmentAttend required trainings, conferences, meetings, educational seminars, in-service trainings, and competency-based instruction as required by H.O.G.A.R., OMH, or program leadership. CPR/First Aid and Emergency PreparednessMaintain required CPR, First Aid, emergency-response, fire-safety, infection-control, and other required certifications or training as applicable to the position. Regulatory CompliancePerform duties in accordance with H.O.G.A.R. policies and procedures and applicable OMH, Medicaid, Justice Center, health and safety, and other regulatory requirements. 24-Hour Program CoverageWork an assigned schedule that meets the operational needs of a 24-hour, seven-day-per-week residential program. Employees may be required to work evenings, overnight shifts, weekends, holidays, or provide coverage as necessary. Other DutiesPerform other related duties and responsibilities as assigned by the Supervisor, Program Director, or other authorized agency leadership. SERVICE PLANNING AND QUALIFICATION LIMITATIONS Residence Counselors may participate in admission, assessment, service planning, progress documentation, and discharge planning as authorized by the program. Any function that OMH requires to be completed, reviewed, approved, or signed by a Qualified Mental Health Staff Person shall only be performed by a Residence Counselor who independently meets the applicable OMH qualification requirements or by another appropriately qualified staff member.