Epsilon Marketing Operations Entry-Level RoleWith your background in delivering excellent customer service, you'll play a key role in supporting our clients and sales team by managing multiple projects and deliverables with care, accuracy, and a positive attitude. In this entry-level role, you'll partner closely with internal delivery teams to help turn campaign goals into audience solutions our clients use to achieve results. This role is ideal for someone who enjoys solving problems, thrives in a fast-paced environment, and is excited to build a career in client services and marketing operations. You'll receive training and support as you learn our systems, processes, and best practiceswhile bringing a strong customer-first mindset and attention to detail to everything you do.
Responsibilities:- Execute count / order parameters to client/sales specifications via proprietary systems
- Quality control of all projects using prescribed verification processes
- Meet and maintain departmental quality key performance indicators
- Finance Administration / Internal Billing Support and SOX Compliance
- Timely execution of deliverables meeting/exceeding defined deadlines
- Attain proficiency thresholds within required interval
- Maintain working knowledge of Industry, systems, process, and products in an ever-changing environment
- Participating in training sessions as scheduled to supplement required technical knowledge
- Manage and prioritize assigned workload
- Applies and maintains privacy and data security standards appropriately
- Work on process improvement
Qualifications:- Experience in a customer-facing or service-oriented role (such as restaurants, hospitality, call centers, retail, or customer support)
- Strong attention to detail and a track record of delivering accurate work under deadlines
- Ability to manage multiple tasks or projects at once in a fast-paced environment
- Comfort working with standard computer applications such as Microsoft Office or Google Workspace (Docs, Sheets, Excel)
- Clear communication skills and confidence working with internal teams and external partners
- A customer-first mindset with strong relationship-building skills
- Organized, proactive, and adaptable when priorities shift
- Curiosity and problem-solving instincts, with a willingness to learn new systems and processes
- Self-starter with sense of ownership for the work delivered
- High attention to detail
- Ability to work in a fast-paced environment with changing priorities
- Ability to manage multiple tasks at any given time
- Proven ability to work independently and as part of a team
- Because You Matter:
As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to: Flexible time off (FTO), 14 paid holidays, paid sick time, parental/new child leave, childcare & elder care assistance, adoption assistance, comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling. Epsilon benefits are subject to eligibility requirements and other terms.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Compensation Range: USD $39,600.00 - USD $73,600.00/Annually.
