About KitschWe're a certified female- and minority-owned global beauty brand. What started as hair ties sold door-to-door is now in 32,000+ retailers across 92 countries - no outside capital, just hustle and good product. We make everyday essentials that make you feel exceptional.
The Role:
Marketing is our engine. Right now, it's running on heroics. This role is how it starts running on rhythm. You'll be the operating backbone of the marketing team - half marketing ops, half chief of staff. You'll build the systems, own the numbers, and become a true force multiplier to our marketing leader. If a clean dashboard and an on-time launch give you a little thrill, keep reading.
Location: Remote - open to candidates based in the US or LATAM.
What You'll Do:- Build a real operating cadence - weekly stand-ups, monthly reviews, quarterly planning - so the team runs on rhythm, not chaos
- Build and own the dashboard leadership actually uses: CAC, ROAS, LTV, repeat-purchase rate
- Own the launch calendar and keep every team ready - creative, e-commerce, retail, social - so nothing slips
- Run quarterly planning, track OKRs, and keep decisions moving to closure
- Manage the marketing budget, POs, and key vendor relationships
- Prep leadership meetings, capture decisions, and drive follow-through
- Find the recurring friction points and turn them into documented playbooks
- Connect marketing tightly with product, e-commerce, retail, and ops
- What You Bring 4-6 years in marketing ops, growth/biz ops, or a chief-of-staff role - ideally consumer, DTC, beauty, or CPGHands-on experience with a modern martech stack: email/CRM (like Klaviyo), an e-commerce platform (like Shopify), and analytics/attribution tools
- Strong spreadsheet and dashboarding skills - you build models and reports without hand-holding
- Comfortable in project management tools (Asana, monday, Trello) - and in the discipline behind them
- A track record of running complex, cross-functional projects or launches from start to finish
- Bonus points for:
- Beauty, hair, or CPG experience
- Omnichannel exposure across DTC and retail (Target, Ulta, Amazon, TikTok Shop)SQL, GA4, or a BI/attribution tool like Looker or Northbeam
- Experience scaling ops inside a fast-growth, founder-led brand
