We are seeking a professional and reliable Full-Time Commercial Concierge to join our team! This role is ideal for individuals who excel in creating welcoming environments, providing high-level customer service, and managing a wide variety of property and tenant needs. The Commercial Concierge is the first point of contact for tenants, visitors, and vendors, and plays a key role in supporting amenity spaces, events, and building operations. Strong communication, organization, and problem-solving skills are essential.
At Capitol Concierge Inc. our purpose is to create community and a best place to work where employees thrive, clients succeed, and inspiration is brought to life. We focus on services that create connection and community, events and traditions that turn the workplace into a work experience, and building activities that bring the workspace to life.
The candidate's primary role will be: Event Planning/Tenant Relations Management - Develop appreciation programs and events from inception to conclusion. This may encompass themed events, memorable traditions, unique gifts and touches and interactive activities.
Conference Room Coordination for state of the art Conference Center.
Deliver Concierge Services - Connect our clients with a limitless range of high-quality products and services available from local, regional, and national businesses that give clients the freedom to enjoy what matters most to them.
Marketing and Promotion of Services and Events - Outreach consists of onsite, in-person creative techniques combined with technology and marketing collateral, with an ultimate goal of fostering client trust and promoting concierge services, amenity programs and tenant events.
At Capitol Concierge, we are looking for: Proactive salesmanship empowered by interpersonal relationships
Individuals with a passion for exceptional service
A candidate who possesses a distinct ability to proactively connect, build relationships and express ideas and solutions with clarity and competence
An ability to provide a high level of organization in each task performed from inception to completion
Self-motivation and proactivity with an ability to manage time effectively
Organized individuals with high attention to detail, and an outstanding ability to manage simultaneous task
Projection of a self-confident demeanor with the ability to be flexible and approachable
Ability to work both independently and in a team environment
QUALIFICATIONS:
At least 2 years of proven corporate experience
2 years of Event planning experience
Conference Room/Conference Center Coordination Experience
Bachelor's degree
Proven computer skills (Microsoft Office Suite) as well as ability to learn concierge technology
Proven customer service experience
Marketing-oriented with ability to build lasting relationships
Excellent verbal and written communication skills
Comfort in a fast-paced, dynamic environment
Ability to work with internal staff as well as external vendors and contractors
Schedule Expectations: Monday through Friday from 8am to 6pm
Company Benefits:
Full time employees only
Paid Time Off (PTO) - to be used for vacation, personal and sick leave
Company paid life insurance $35K for Concierges and $50k for management
Healthcare including Medical, Dental, and Vision including a 100% employer paid option.
HRA Clarity Card - $250 company paid (with medical insurance enrollment only)
Voluntary, employee-paid Short-term and Long-term disability
Employee-paid Supplemental life insurance
Flexible Spending Account
Education Assistance Program
401k retirement plan
Part-time employees
Sick leave
401k retirement plan
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
