Head Coach (Multi-Unit Leader)
Reports to: Area Director
Location: Houston, TX
Status: Full-time, salaried
Overview:
The Head Coach is the heartbeat of our Zalat Pizza locations—responsible for driving excellence through people, product, and process. This role blends leadership, development, and hands-on action. The ideal Head Coach is a motivator, teacher, and operator who leads by example and builds teams that deliver consistent, high-quality pizza and unforgettable guest experiences.
Core Responsibilities: Leadership & Development (≈70%)
Lead, coach, and inspire a team of Line Coaches, Keys, and hourly Zealots across both stores.
Create individualized development plans and drive accountability through regular feedback and follow-up.
Model ownership and Zalat values in every aspect of leadership—building strong, empowered teams.
Maintain a strong presence in both stores, fostering culture, consistency, and connection.
Identify leadership potential and build future bench strength through active succession planning.
Operations & Standards (≈20%)
Ensure stores deliver consistent product quality—every pizza, every time.
Reinforce “the basics”: dough procedure and stretch, sauce and cheese lock, bake, cut, garnish, sheriff (final check), and triple check (accuracy validation).
Support daily operations as needed, including working shifts, making pizzas, and setting the standard for hustle and precision.
Partner with GMs to manage labor, food cost, and overall financial health of both locations.
Conduct store walks and audits with a coaching mindset—improving, not policing.
Community & Marketing (≈10%)
Represent Zalat in the community with authenticity and enthusiasm.
Support local store marketing initiatives and partnerships that build brand loyalty and drive sales.
Collaborate with the Area Director and marketing team on creative, localized engagement strategies.
Key Attributes
Ownership mindset: You don’t wait for someone else to fix it—you make it happen.
People-first leadership: You believe success starts with strong teams and clear expectations.
Operational excellence: You balance heart and hustle with sharp attention to detail.
Culture keeper: You bring the fun, protect the standards, and keep Zalat’s vibe alive.
Requirements: 2+ years of multi-unit or high-volume management experience.
Proven record of developing teams and promoting from within.
Strong operational knowledge—pizza experience a plus, but a passion for great food is essential.
Flexible schedule, including evenings and weekends.
Reliable transportation between assigned stores.
Perks
Competitive salary + bonus potential.
Growth opportunities within a rapidly expanding brand.
Zalat culture: authentic people, great pizza, no corporate fluff.
