Job description:
Application Scientist - Electron Microscopy Solutions Nanoscience Instruments is a leading supplier of electron microscopy and nanomaterial synthesis instrumentation to customers across North America. We are seeking an outgoing, self-driven Application Scientist to support our electron microscopy solutions, including SEM/EDS, ion milling, and software-driven automation. The role of an Application Scientist is to interface with customers and potential customers to demonstrate and educate about the uses and capabilities of our various EM products. The application scientist will regularly interact with other application scientists, account managers, and supplier R&D. This position will be exposed to a wide variety of customers in various industries with different requirements, spanning from small to large companies, universities, military and government research facilities. A key aspect of this position will be to drive automation through Python-based scripting and software development. This role is ideal for a scientifically minded individual who is energized by networking, thrives under minimal supervision and genuinely enjoys helping other scientists solve complex analytical puzzles while easily adapting to new situations, products & technologies.
Significant Responsibilities:- Technical Sales Support: Partner closely with account managers to provide technical expertise for sales in the USA and Canada through customer consultations, product demonstrations, and sample evaluations
- Develop and optimize solutions to address customer needs, including automated workflows where appropriate
- Represent Nanoscience Instruments through technical presentations and live demonstrations at conferences, trade shows, and workshops
- Post-Sales Support:
- Perform installations and customer training as assigned, covering both instrument operation and fundamental concepts to ensure customer success
- Provide post-sales customer support including advanced instrument training, workflow optimization, and application-level troubleshooting (Assistance may be supplied by our service team or by the supplier)
- Build long-term customer relationships through ongoing engagement and courtesy visits to maximize product value
- Marketing and Product Development:
- Collaborate with marketing to create application notes, webinars, blogs, and other customer-facing content
- Develop expertise in key application areas to support product growth, identify market trends, and provide competitive technical insight
- Work with product managers and suppliers to test new features, provide customer feedback, and influence future product development
- Automation and Software Development:
- Utilize Python to automate instrument workflows, image analysis, and reporting for both internal and customer useAI-assisted scripting is acceptable, but candidates must be comfortable writing, debugging, and maintaining Python code independently
Minimum Qualifications Required
Education:
Minimum BS; MS or PhD preferred, in Chemistry, Physics, Materials Science or Engineering or related area
Experience: Hands on proficiency with Scanning Electron Microscopy, EDS/EDX, and Python
Knowledge, Skills, & Abilities: Excellent verbal and written communication skills
Travel:
Ability to travel domestically and internationally approx.: 30-50% variable travel)
Certification/Licensure:
This position requires access to Government, Military, and other high security labs. Current US Citizenship or US Permanent Residency (Green Card) is strictly required
Locations: Phoenix, AZ or Alexandria, VA
Job Type: Full-time, In-person with 30-50% travel required
Benefits:- 401(k)401(k) company contribution
- Dental insurance
- Disability insuranceHealth insuranceHealth savings account (company contribution)
- Life insurance
- Paid time off
- Relocation assistance
- Vision insurance
Education: Master's or PhD (Preferred)
Experience: Electron Microscopy: 3 years (Required)
