Administrative Assistant

Role Description: The Administrative Assistant is a full-time, on-site role based in Overland Park, KS. This position is responsible for managing daily front office operations, including answering phones, scheduling appointments, coordinating patient referrals and maintaining accurate patient records. The role includes handling incoming and outgoing correspondence, organizing files and coordinating with clinical staff. This role requires consistent, professional communication with patients, vendors, and team members to support a positive and organized practice environment.

Qualifications: Strong Office Administration and Administrative Assistance skills to manage scheduling, records, and general front office tasks. Experience with Office Equipment, including phones, printers, scanners, and electronic medical or scheduling systems. Effective Communication and Customer Service skills to interact professionally with patients, staff, and external partners. Attention to detail, organizational skills, and the ability to prioritize multiple tasks in a busy clinical environment. Proficiency with basic computer applications (e.g., email, word processing, spreadsheets); experience in healthcare or eye care settings is a plus. Ability to maintain confidentiality, follow office procedures, and work collaboratively with clinical and administrative teams. High school diploma or equivalent required; additional training or coursework in office administration or healthcare administration is beneficial.