Release of Information Specialist II – Baby Registry Maine Medical Center, Portland
Help ensure newborns and their families receive accurate and timely documentation during an important life moment. In this role, you’ll process birth-related records, support Social Security and birth certificate documentation, respond to requests for patient information, and ensure compliance with HIPAA and regulatory requirements. You’ll also assist with training new team members and delivering excellent customer service.
Position Highlights Full-time, 40 hours per week
Day shift with scheduling flexibility
On-site in Portland
Rotating weekends and holidays
Meaningful work supporting newborn registration and family services
Comprehensive benefits including health, dental, vision, and tuition reimbursement
Competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources
This role is ideal for a detail-oriented professional who enjoys accuracy, customer service, and making a direct impact on the patient and family experience.
Required Minimum Knowledge, Skills, And Abilities (KSAs) Education: Associate’s or Bachelor’s Degree in a healthcare related discipline preferred.
License/Certifications: RHIT or RHIA preferred.
Experience:
One year of experience in Release of Information required. Previous EPIC or EMR experience preferred. Demonstrates competency in all essential functions of a Release of Information Specialist I role.
Additional Skills/Requirements Required: Medical terminology course - must obtain within six months of start date.
Additional Information:
MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.
We recognize the value each team member brings to our organization. Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications, and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.
The pay range for this position is $19.48to $23.14 per hour.
Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).
In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and, where applicable, shiftdifferentials or other incentives.
If you have questions about this role, please contact alyssa.lewis@mainehealth.org