Bartender/POS Attendant

Reports To: Activity and Event Manager

Employment Status: Part-Time, Hourly

Schedule: Seasonal and weekend availability required; schedule may vary based on club operations and events

Job Summary: Camp Lake James is seeking a friendly, dependable, and customer-service-oriented Bartender & POS Attendant to join our team. This position is responsible for providing excellent service to members and guests, serving alcoholic and non-alcoholic beverages, processing transactions through the point-of-sale (POS) system, maintaining bar inventory, and keeping the bar area clean, organized, and inviting. The ideal candidate is energetic, professional, dependable, and comfortable working independently while also being a team player. The ability to anticipate member and guest needs, take initiative, and maintain a positive attitude in a busy environment is essential.

Bartending & Beverage Service: Serve alcoholic and non-alcoholic beverages according to club standards. Maintain knowledge of beer, wine, and other beverage offerings. Verify that patrons meet the legal age requirements for purchasing and consuming alcoholic beverages. Follow all applicable North Carolina laws, regulations, and Camp Lake James policies regarding the sale and service of alcoholic beverages. Monitor alcohol service responsibly and notify management of any concerns regarding intoxicated patrons or inappropriate behavior. Maintain proper portion control and minimize waste.

Member & Guest Service: Welcome members and guests in a friendly, professional, and courteous manner. Provide prompt and attentive service while creating a welcoming and enjoyable atmosphere. Take beverage and food orders accurately and efficiently. Answer questions about beverages, menu items, and available selections. Make appropriate beverage recommendations based on member and guest preferences. Maintain a professional and positive relationship with members, guests, and fellow team members.

POS Handling: Accurately enter food and beverage orders into the point-of-sale system. Verify member charges and ensure all transactions are properly recorded. Maintain accuracy when processing member and guest purchases.

Bar Inventory & Supplies: Restock the bar as needed throughout the shift. Assist with maintaining adequate supplies of beverages, mixers, garnishes, and other bar supplies. Report low inventory, damaged products, or other supply concerns to management.

Cleaning & Bar Maintenance: Keep the bar, service areas, equipment, and surrounding areas clean and organized throughout the shift. Wash and properly store glassware and bar equipment. Clean and sanitize work surfaces and equipment. Perform opening and closing duties, including cleaning, organizing, and taking out the trash. Maintain a clean, safe, and inviting environment for members and guests.

Other Responsibilities: Assist with special events and club functions as needed. Follow all Camp Lake James rules, policies, and procedures. Communicate important member, guest, inventory, or operational concerns to management. Perform other duties as assigned.

Qualifications: High school diploma or GED preferred. Must meet all applicable legal requirements to serve alcoholic beverages in North Carolina. Previous bartending, food service, hospitality, or customer service experience preferred. Knowledge of alcoholic beverages and beverage service preferred. Previous POS experience preferred. Strong customer service and communication skills. Ability to work efficiently in a fast-paced environment. Ability to work independently and as part of a team. Strong attention to detail and accuracy. Dependable, punctual, and professional. Ability to take initiative and anticipate the needs of members and guests. Must maintain a neat and professional appearance.

Physical Requirements & Working Conditions: Must be able to stand and walk for extended periods. Must be able to bend, reach, and perform repetitive movements associated with bartending and cleaning. Must be able to lift and carry supplies and beverage products as required. Must be able to work evenings, weekends, holidays, and special events as scheduled. Work may take place indoors and outdoors, including at the lakeside bar during the summer season. Must be able to work effectively in a busy and sometimes high-volume environment.

Performance Standards: Provide consistently friendly, courteous, and professional service. Follow all applicable laws and Camp Lake James policies regarding alcohol service. Maintain accurate POS and member account transactions. Keep the bar clean, organized, and ready for service. Demonstrate reliability, punctuality, teamwork, and initiative. Maintain confidentiality of member information and club business.