Intake Coordinator (On-site)
reed longyear corwin burnett calogero pllcSeattle, WA
$50,000 - $65,000 per year
APPLY (opens in a new tab)Intake Coordinator (On-site)
reed longyear corwin burnett calogero pllcSeattle, WAMid L4
APPLY NOW (opens in a new tab)$50,000 - $65,000 per year
This is an on-site role in our downtown Seattle office. Reed Longyear is seeking an organized, empathetic, and detail-oriented Intake Coordinator to be the first point of contact for prospective clients. Providing regular coverage for our receptionist is also a core responsibility of this position. Reed Longyear is a well-established and long-standing general practice firm in downtown Seattle with strong ties to the local community. We are close to transit centers, ferries, and the King County courthouse. We cultivate a collaborative atmosphere and offer good benefits and friendly co-workers. We look forward to finding the ideal candidate to join our team.
Responsibilities include:
- Serve as the initial point of contact for prospective clients via phone, email, and website inquiries
- Conduct preliminary client interviews to obtain relevant information regarding legal issues, case background, and potential representation
- Input and maintain accurate and confidential client information in the case management system
- Coordinate and schedule client consultations with attorneys
- Follow up with potential clients as needed to complete the intake process or provide updates
- Provide full front desk coverage whenever the receptionist is on meal breaks or absent
- Maintain knowledge of the firm's practice areas and communicate services clearly to prospective clients
- Ensure high-quality customer service and represent the firm in a professional and compassionate manner
- Collaborate with attorneys, paralegals, and administrative staff to support overall case management
Qualifications:
- Excellent interpersonal and communication skills, both verbal and written
- Strong organizational skills with attention to detail and the ability to multitask
- Bachelor's Degree or Associate's DegreeAt least one year of experience in legal intake, client services, or a similar role in a law firm or professional services environment strongly preferred
- Familiarity with legal processes and terminology is a plus
- High degree of professionalism, discretion, and empathy when dealing with sensitive client matters
- Proficient in Microsoft Office Suite (legal case management software is a plus)
- Ability to work independently and as part of a team in a fast-paced environment
- Benefits offered:
- Medical, dental, and vision insurance
- Long-Term Disability
- Basic Life Insurance
- Commuter transit benefit 401(k) with employer match
- Paid time off
- Paid holidays
Compensation Range: $50,000-$65,000 Annually
Matching similar jobs
Level
Mid L4
Salary
$50,000 - $65,000 per year
Location
Seattle, WA
Occupation
Legal Secretaries and Administrative Assistants
Industry
Offices of Lawyers
Posted
14 days ago