Care Navigator

Key responsibilities: Receive and manage referrals from partner hospitals, acting as the main contact for discharge planners and care teams Schedule patients with Clinical Assessors and facilitate their appointments with appropriate care providers or community resources Follow up on patient attendance, provide practical support, and document all interactions while adhering to privacy and confidentiality requirements Required qualifications Minimum of 2 years of experience in behavioral health care coordination, case management, or hospital discharge planning Comfortable working with recently discharged patients and recognizing when to involve clinical support Highly organized with the ability to manage a high volume of referrals and follow-ups Strong communication skills, with a warm approach to interacting with patients and healthcare providers Familiarity with insurance and community resources in Missouri or Virginia is a plus