FL-DBPR-CTMH-Compliance Officer
vir healthwayTallahassee, FL
$38.14 per hour
APPLY (opens in a new tab)FL-DBPR-CTMH-Compliance Officer
vir healthwayTallahassee, FLMid L4
APPLY NOW (opens in a new tab)$38.14 per hour
Title: Compliance Officer
Location:
8550 NW 33rd St., Suite 401, Doral, FL 331222601 Blair Stone Road, Tallahassee, FL 32399
Pay rate: $38.14/hr on W2Either Webcam OR In Person interview
Duration: 11 Weeks
Required Skills:
- Ability to speak and understand English
- High school diploma
- Excellent written and oral communication with the public
- Ability to read and interrupt Florida State Statues
- Experience working with the public in a professional work environment
- Experience working with the public and analyzing complaints
- Experience using Versa
- Experience using OnBase system
Bachelor's DegreeCANDIDATE RESPONSIBILITIES:
Contact constituents/complainants to discuss the details of the complaints that are filed.
Read state statute and compare with complaints to analyze the issue.
Communicating with the public, so good customer service skills are a MUST.Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
Provide any resources or referrals, as appropriate.
Send a written correspondence to the complainant once approved by the supervisor.
Close the case out by adding the appropriate codes/activities/statues in Versa.
Document the actions in the OnBase system.
CANDIDATE REQUIRED SKILLS: Communicate verbally and in writing appropriately
Read and interrupt Florida statutes Previous experience working with the public in a professional work environment Exceptional organizational skills Commit to the project time line
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Level
Mid L4
Salary
$38.14 per hour
Location
Tallahassee, FL
Occupation
Compliance Officers
Industry
Other General Government Support
Posted
2 days ago