Executing and improving designated Deposit Operations functions, the full-time remote Deposit Operations Analyst will manage daily analysis, provide Tier II phone support, and collaborate on process improvements while working hours from 11:30 a.m. to 8:30 p.m. EST.
Key responsibilities: Manage end-to-end processing of daily operations, including monitoring queues, decisioning, and resolving exceptions Serve as the primary point of contact for Tier II phone support, troubleshooting issues and analyzing support trends Assess risk trends and collaborate cross-functionally to recommend improvements in operational workflows and controlsRequired qualificationsHigh School Diploma required; Bachelor's Degree preferred Minimum of 3 years of bank operations experience required; 5+ years preferred Prior item/check/payment processing experience preferred National Check Professional (NCP) accreditation preferred Strong working knowledge of applicable regulations and accounting concepts

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Level

Mid L4

Location

New York, NY

Occupation

Business Operations Specialists, All Other

Industry

Savings Institutions and Other Depository Credit Intermediation

Posted

yesterday

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