Senior Benefits Partner

Total Rewards Senior Benefits Partner DigiKey is one of the fastest growing distributors of electronic components in the world. In addition to offering the broadest selection of in-stock electronic components and providing the best service possible to customers, employees have access to a highly competitive benefits package. To learn more, visit our benefits and perks page.

Serve as point of consultation for leave and accommodation complex cases to create recommendations for resolution that are equitable and compliant with governing agencies and company policies. Responsible to keep up to date with new and changing state and federal laws and regulations regarding employee benefit and time away plans. Manage vendor performance on service level agreements, customer service, client support and program utilization Work closely with benefits brokers in the US and United Kingdom Responsible to maintain up to date and accurate documentation of work processes and practices in collaboration with internal and external stakeholders for assigned areas of responsibility. Monitors and reports on engagement in benefit and leave plans and performs regular analysis on utilization and outcomes. Leads special and cross-functional project teams, developing and driving cross-functional goals and objectives, recommending solutions to issues relating to the assigned program or section area Works Collaboratively with the Total Rewards Team to achieve best in class programs and plan designs in the area of Health and Wellness Performs advanced, administrative & project management work Respond professionally to inquiries and complaints with timely, and with equitable resolutions Contributes to all aspects of annual open enrollment inclusive of updating enrollment guides, facilitating employee information sessions and HRIS testing Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Required Knowledge, Skills and Experience Typically, 7+ years of benefits and wellness plan administration experience Typically, 7+ years of experience in customer service Typically, 7+ years of experience in vendor performance management Technical proficiency and application of PHI, HIPAA, ERISA, ACA, FMLA, PWFA, ADA, state and local leave and benefit compliance requirements Experience in data processing, document management and customer engagement Intermediate to advanced Excel skills Strong project management skills Be able to perform repetitive motions that involve the hands, head and other parts of your body Be able to sit at a workstation and operate computer devices such as keyboard, mouse, screen Must be able to perform the following behavioral competencies; attention to detail, written and oral communication proficiency, customer/client focus, ethical conduct, human resources capacity, initiative, manages execution, personal effectiveness/credibility, positive attitude, problem solving/analysis, professionalism, project management, thoroughness, and time management Bachelor's Degree in Human Resources, Business Administration or similar area of study or equivalent, relevant work experience preferredSHRM-CP, SHRM-SCP, PHR or SPHR Certification preferred Tools / Systems / Software Experience in working with HRIS systems and/or WorkDayPhysical Requirements: Generally, spend the workday sitting at a workstation and operating computer devices, such as, but not limited to keyboard, mouse and screen Generally, spend the workday performing repetitive motions that involve or affect the hands, head, and other parts of your body