Business Operations Specialist

Join Capstone Mechanical as a Business Operations Specialist

As a Business Operations Specialist, you will play a critical role in supporting operational excellence, strengthening customer relationships, and contributing to overall business performance. This role offers the opportunity to develop a deeper understanding of business operations, collaborate across teams, and take ownership of initiatives that drive meaningful results. Your day-to-day responsibilities will include: Provide informal leadership within the team by sharing best practices, identifying areas for growth, helping team members expand their existing skills, and helping resolve challenges Take ownership of initiatives that impact cross-functional performance and present recommendations to senior leadership Demonstrate initiative in improving workflows, influencing decisions, and supporting team accountability Demonstrate the ability to make a positive impact on both team members and customers by fostering collaboration and problem-solving skills Coordinating communication between customers, technicians, and team members Preparing accurate quotes and processing invoices Analyzing and presenting operational results to support decision-making Using technology to drive communication, efficiency, and cost savings Supporting customer inquiries and updating records accordingly Participating in special projects aligned with your strengths and development goals

This role is designed as a foundational opportunity for individuals with strong leadership potential and a desire to grow within Capstone. As our organization continues to expand, we're committed to developing future leaders from within. High-performing Business Operations Specialists may have opportunities to advance into operational leadership positions, including roles responsible for leading teams, managing customer relationships, driving business performance, and contributing to strategic decisions. We're looking for individuals who see beyond the responsibilities of today and are excited about the opportunity to grow into the leaders of tomorrow. Our Benefits & Perks Competitive Annual SalaryBi-Annual Bonus Program Remote Work FlexibilityPTO, Holidays, and Parental LeaveHealth, Dental, and Vision Insurance Wellness Program with premium discounts 100% Company-paid Short & Long-Term Disability + $25K Life Insurance Additional Life Insurance Options for employee, spouse, and children 401(k) with 3% Employer Contribution Free Financial Advising Employee Assistance Program for mental, financial, and legal support Personal and Professional Development Opportunities Ready to build your career with a company that invests in you? Apply today and be part of something meaningful. WE ARE AN EQUAL OPPORTUNITY EMPLOYER Capstone Mechanical is an equal employment opportunity employer. We comply with all applicable federal, state, and local laws in providing our employees and applicants with equal opportunity. Our decisions and criteria governing the employment relationship with all employees are non-discriminatory and are based on job requirements and an individual’s skills and experience without regard to race, creed, color, gender (including pregnancy), religion, age, sexual orientation, marital status, national origin, veteran status, disability, gender identity or expression, or any other status protected by state or federal law. It is our intent that such factors shall not be a consideration for any of the following: employment, retention, promotion, recruitment or recruitment advertisement, rates of pay or other forms of compensation, administration of benefits, selection for job or management training, and demotion or separation. All matters related to employment are based upon the ability to perform the job, plus dependability and reliability once hired.