Serve as a subject matter expert in email deliverability, guiding clients to sending success.
Manage multiple projects, from onboarding to ongoing optimization, with autonomy and ownership.
Responsibilities:
Collaborate with Client Success, Strategy, and Support teams to exceed client expectations.
Interpret high-level data and communicate insights to non-technical marketers and executives.
Develop best practices, documentation, and content for both internal and client audiences.
About You:
3+ years in a deliverability-related role with strong knowledge of SMTP, authentication, and ISPs.
Experience with MTA providers, onboarding new clients, and troubleshooting sending issues.
High emotional intelligence, problem-solving skills, and proficiency in G Suite and BI tools.
Flexible time off, medical/dental/vision/life, 401k match, and equity.
Perks include wellness and cell phone stipends, childcare, and education reimbursements.
A healthy work/life balance with a strong commitment to diversity, equity, and inclusion.
Cordial Cordial is a marketing platform founded in 2014 to bring more humanity and empathy to brand communication. It is a growth-stage startup trusted by brands like PacSun and Forbes, with a culture of transparency, collaboration, and continuous improvement.
