Cashier Position The Cashier at Smoky Mountain Smash in Gatlinburg Skypark will be responsible for providing exceptional customer service, handling transactions accurately, and ensuring a smooth flow of operations at the cash register. The ideal candidate will be friendly, reliable, and capable of working efficiently in a fast-paced environment.
Responsibilities: Customer Service:
- Greet customers warmly and create a welcoming atmosphere.
- Assist customers with menu selections and answer any questions regarding the offerings.
- Provide information about current promotions and special deals.
- Cash Handling:
- Accurately process customer orders and handle cash transactions.
- Operate the cash register and ensure correct pricing.
- Issue receipts, refunds, and change to customers.
- Balance the cash drawer at the beginning and end of shifts.
- Order Management:
- Coordinate with kitchen staff to ensure timely preparation and delivery of orders.
- Communicate effectively with team members to ensure smooth operations.
- Handle customer complaints and concerns professionally, seeking assistance from the manager when necessary.
- Cleanliness and Maintenance:
- Maintain a clean and organized work area, including the cash register, counter, and dining area.
- Follow health and safety guidelines to ensure a sanitary environment.
- Restock and organize inventory as needed.
- Team Collaboration:
- Work closely with other team members to ensure efficient service.
- Participate in team meetings and training sessions.
- Assist with other duties as assigned by the manager.
Qualifications:
Required current and valid ABC card from the TABC or ability to acquire in the first 30 days.
Education and Experience:
High school diploma or equivalent preferred. Previous experience in a cashier or customer service role is an asset.
Skills:- Strong numerical and cash handling skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment. Basic computer skills and familiarity with point-of-sale systems.
- Personal Attributes:
- Friendly and approachable demeanor. Reliable and punctual. Ability to handle stressful situations calmly. Team player with a positive attitude.
Working Conditions:
Must be able to stand for extended periods. Ability to work flexible hours, including evenings, weekends, and holidays. Occasional lifting of items up to 25 lbs.
