Assistant Registrar

Location: Philadelphia Campus

Responsibilities: Process requests related to academic transcripts, state board licensure, degree verifications, good standing and enrollment verifications, name and address changes, National Student Clearinghouse verifications. Assist in managing the academic grading processes (manage grading calendars, notify faculty of grading deadlines, monitor faculty grade entry, enter grade changes, perform end-of-term grades processing). Data entry and maintenance of student data (course registration and add/drop, transfer credit, transcript notes). Provide reports as needed related to student and program enrollment, program history, course offerings and utilization, and other course and student-related reports. Oversee the evaluation of courses and instructors through CourseEval software. Assist with certification of Veteran Student benefits for the Philadelphia Campus. Administer the document management process to ensure information is scanned and recorded correctly. Protect confidentiality of student academic records by enforcing FERPA provisions. Consistently and fairly administer all student and academic policies as they relate to the Office of the Registrar. Provide customer service for Registrar Office constituents. Perform related duties as required.

Qualifications: Completion of a Bachelor’s degree. 2–3 years of experience in a college or university Registrar’s Office or related experience. Knowledge of higher education registration and records maintenance procedures. Effective communication with students, administrators, and external agencies. Ability to assess problems, identify appropriate actions, and communicate solutions to management, staff, and student customers. Strong verbal and written communication skills and ability to present information clearly to groups of students. Multi-task and organize, prioritize, and complete multiple projects and tasks with attention to detail. Ability to identify and resolve problems and maintain strict confidentiality related to sensitive information. Preferred Experience using databases and reporting tools, preferably Banner, Workday, and Argos. Proficiency in Microsoft Word, Excel, PowerPoint, internet, and email.

Salary Starting Salary: $52,000.00 annually

EEO Statement: PCOM prohibits discrimination on the basis of age, race, sex, color, gender, gender identity and expression, national origin, ethnicity, ancestry, sexual orientation, religion, creed, disability, genetic information, marital status, pregnancy, military and military veteran status or any other legally protected class status in all its programs, activities, and employment practices. PCOM provides reasonable accommodations to individuals with ADA qualifying disabilities who need assistance in completing the online application and/or hiring process due to diagnosed disability. Reasonable accommodation requests are reviewed on a case-by-case basis.