Data Center Supervisor

Why join us? We're the 3rd largest data center company in the WorldHands-on work with cutting-edge technology Growth opportunities in a booming industry Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive Your role at a glance We are looking for a Supervisor, Critical Facilities Operations to lead our Data Center Technicians and Facilities Technicians and support the safe, reliable operation of our critical infrastructure. This is a hands-on leadership role for someone with strong electrical and mechanical critical facilities experience who can lead a team while maintaining the high standards of safety, reliability, and uptime required in a mission-critical data center environment.

What you’ll be doing: Supervise and provide day-to-day direction to Data Center Technicians and Facilities Technicians. Oversee the operation and maintenance of critical data center infrastructure, including electrical, cooling, mechanical, and life-safety systems. Coordinate daily operations, preventive maintenance, and critical and non-critical maintenance activities. Ensure work complies with local, state, and federal fire, health, life-safety, and environmental requirements. Lead, train, and develop the Critical Facilities Operations team on equipment, preventive maintenance, quality standards, procedures, and processes. Manage shift assignments, timekeeping reviews and approvals, and PTO approvals for assigned team members. Write and review Method of Procedures (MOPs), Standard Operating Procedures (SOPs), and Standard Method of Procedures (SMPs).Supervise the safe and successful execution of critical and non-critical maintenance procedures. Analyze equipment performance, operating conditions, and trends to improve safety, reliability, efficiency, equipment life, and cost effectiveness. Support customer installations and help ensure customer SLA requirements are met. Promote a rigorous, safety-focused, process-driven team environment.

What we’re looking for: You bring a strong background in critical facilities, data center operations, electrical systems, and mechanical systems, along with demonstrated supervisory experience. You should have strong working knowledge of:

• Electrical and mechanical systems installation, commissioning, operations, and maintenance
• Low-voltage systems, including fire, security, and PLCsNEC, NFPA 70E, NFPA 72, NFPA 25, and applicable fire and life-safety codes
• Industrial safety practices, including lockout/tagout, arc-flash protection, OSHA requirements, and applicable state regulations
• Critical monitoring and Building Management Systems
• Data trending, tracking, analysis, troubleshooting, and root-cause problem solving
• Hands-on experience with critical infrastructure such as:12kV switchgear480/277V and 208/120V electrical generation and distribution systems
• Diesel-powered AC generator plants up to 2MWStatic UPS systems, static switches, and battery systemsPLC and relay logic controls
• Power monitoring and data center power distribution systemsVFD drives
• Large centrifugal chillers and cooling towersCRAC units and HVAC equipment
• Chilled and condenser water systems
• Building Management and industrial PLC control systems
• Emergency standby diesel generator systems
• Fuel/oil systems and storage tanks
• Fire protection, sprinkler, and dry standpipe systems
• Pumps, domestic water systems, and backflow prevention devices
• What you bring
• Solid experience in data center and/or critical facilities operations
• Experience supervising, developing, and motivating critical facilities operations and maintenance teams
• Strong leadership and communication skillsAbility to train technical teams on electrical and mechanical systems and procedures
• Strong troubleshooting and analytical skillsAbility to manage multiple priorities in a fast-paced, mission-critical environment
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Project

Compensation & benefits: NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location.

Base salary: $108,900–$155,600 Regular full-time employees are eligible for an annual bonus based on individual and company performance. Our Total Rewards package includes paid time off, medical, dental and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending accounts, and a 401(k) retirement plan. About NTT DATANTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.Equal Opportunity EmployerNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.