Job Title: Donor Relations AssociateFLSA Status: Full Time - non-exempt
Reports to: Donor Relations Manager
Schedule: Monday- Friday, Standard office hours
Supervises: N/ARate of Pay: $24.00 USD hourly
Closing Date: 9/4/2026
Benefits:
Standard; Full-Time, Non-Exempt employees are eligible for but not limited to the following:
- Health, vision, dental, life as well as voluntary life and disability insurance
- Sick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire)
- Vacation benefit - 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)
- One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
- Pension Plan (after one year of continuous service)
- Voluntary Tax-Deferred Annuity Plan (403(b)plan)
- Function
Under the direction of the Director of Major Gifts, the Donor Relations Associate will provide general office and administrative support to the Intermountain Division's Donor Relations Directors (DRDs). This position is critical to the division's fundraising effort through donor communication and interface.
Duties and Responsibilities
Major Giving Discipline:
Enter donor information into Portfolio for each DRD.Includes scanning documents and attaching them to donor files.
Assisting with entering communication notes as requested by DRDs.
Prepare and distribute William Booth Society letters and certificates as needed.
Provide support to the Special Events Manager in the production of the William Booth Society annual reception.
Manage all DRD donor hard and electronic copy files in an organized and confidential manner.
Run standardized Portfolio reports as requested by DRDs.
Coordinate special mailing efforts as communicated through the 12-month cultivation plan.
General letter writing - Thank you's, acknowledgments, etc.
Maintain spreadsheets for designated donor and stock gifts as needed.
Submit expense, motor vehicle & others through Finance procedures.
Coordinate with the Development Associate - DM to process Child Care Contribution and Enterprise Zone letters and forms for DRD caseload donors.
Answer and transfer phone calls to DRDs as needed.
Conduct Portfolio donor research as needed.
General office supportDRD expense report preparation.
Maintain office supplies, copier, and troubleshooting issues.
Create donor meeting presentation materials.
Assist other development disciplines as needed.
Take notes at all relevant meetings.
Maintain and operate folding machine for mailings.
Christmas - Seasonal:- Other duties as assigned.
- Christmas CD purchase and distribution.
- Holiday cards - coordinate Thanksgiving & Christmas CD mailing.
- Performs other duties as required
- Education, Experience, Skills, Qualities
Education/Experience
High school diploma required
Some college coursework preferred.
At least three years of administrative experience in a general office setting.
Skills
Excellent people skills
Able to multi-task and set reasonable priorities
Good written and oral communication skills
Good organizational skills
Ability to follow instructions and offer constructive suggestions for improvement
Must demonstrate a high level of accuracy and attention to detail
Must be able to handle confidential material and maintain department confidentiality
General office experience with a working knowledge of Word, Excel, PowerPoint, and Outlook
Working knowledge of integrated database applications and ability to use new software with basic training, including Portfolio, Egistics, Wealth Engine, and others
QualitiesProfessional and positive
Good judgment and common sense
Understands and embraces the mission of The Salvation ArmyAble to reflect and model the high standards of our organization as one of the world's most distinguished human services charitable organizations
DrivingIf the position requires driving:
A minimum age of 21 (for insurance provision) and possession of a valid in-state driver's license is required.
An MVR will be processed yearly per The Salvation Army's policies.
Background Check:
Continued employment will be contingent upon a biennial (every two years) background check that is processed per The Salvation Army's policies.
Physical Requirements:
Ability to walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
Ability to grasp, push, pull, and reach overhead.
Ability to operate telephone.
Ability to lift 25 pounds.
Ability to access and produce information from the computer.
Ability to understand written information.
Qualified individuals must be able to perform the position's essential duties with or without accommodation.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
