Coordinator, Education & Pro

About the Job: The NA Field Education & Pro Coordinator supports the VP, of Education, Pro & Global Specialty retailers with a dotted line to the Director of Education. This individual is the central role in supporting the day-to‑day operations of the Education and Pro Artistry teams including all training programs, field resources, travel & governance of all SharePoint libraries & digital tools. This role brings strong organization, proactive communication, sound judgement, and adaptability to support the teams success across North America. The ideal candidate loves and thrives in a fast paced environment, anticipates needs, and approaches their work with a high level of ownership, attention to detail and confidentiality.

Role Accountabilities: Field Support (50%) People: New Hires/Leavers Owns ordering and shipping all field supplies for Field (luggage, kit stock, luggage organizer etc.). Works with Sales Coordinator to procure any necessary information. Owns booking and arrangement of payment for any Field travel if needed in advance of new hire receiving corporate credit card in partnership with Sales Coordinator HR Assist with Magic Office projects that pertain to Field (ie: recognition programs or brand initiatives) Maintain Education and Pro Product Closets Meetings/Calendar Management: Schedule meetings on behalf of Director of Education & VP and maintain recurrences Send and maintain calendar invites for all key large-scale training dates, activities, events, NSOs, promotions, and due dates Record and circulate meeting notes and actionable next steps for Edu and Pro calls Training and Event Support: Retailer virtual training support Model booking & supply/ gratis logistics LMS (E-Learning Platform) Weekly % completion recaps to ATs and REMs Push modules to designated parties Compile team feedback and share with Director of Field Education and Pro Artistry Book in-store artist travel for regional and national training tours Support the team in sourcing training facilities for regional and national training tours Support Director in post-training recap deck Education Content Creation, Editing, and Organization (25%): Own SharePoint organization & version management. Ensure all materials are up to date and in the proper folders. Partner to help format, proofread, and edit PPT presentations and other training materials. Manages education & pro strategy workbook covering all training activity in the region including: onboarding, core NPD trainings, artistry workshops and event dates. Ensures maintenance of NA Training Tracker sheet with certification and training attendance updates Gratis Owns retailer gratis pitch, calendar timeline & ongoing status comms to field. Liaison between Field and Operations, communicating delivery questions and concerns and approving the Gratis Survey Creation of vendor set up and P.O processing for all retailer programs Timely shipment of new launch & core kit replenishment items to field. Budget Reconciliation (25%) T&E and OPEX Assist Leadership team with quarterly budget forecasting and actualization of all travel and expenses costs from the training team, managing and escalating risks and opportunities Rollup of Seasonal School and Start of A Dream budget vs actual Create/maintain Education and Pro T&E budget tracker Timely updating of budgets within tracker Report month and YTD T&E budget actuals vs plan Freelance (Contracted Artist) or Models Work with Pro Manager on model talent pool set up and payment. Ensure freelance artist or model agency submits invoice & PO is processed. Own all Docusign model contracts & ensure completion Update/maintain Freelance OPEX budget Roll up and report freelance spend to Leadership team in monthly review Identify charges to be reclassed to other budgets Ensure freelancers and models are paid in a timely manner Reporting Relationships: Reports to VP, Education, Pro, & Global Specialty Key Selection Criteria: Well versed in end-to-end program management. Experience in budget management and understanding of forecasting and success measurements. Experience providing direct administrative support to individuals and teams including calendar management & meeting recaps Experience coordinating travel and meeting logistics for large field teams Highly skilled in Microsoft Office Suite Highly skilled in Microsoft Excel, PowerPoint, and Word Experience in copy writing, editing & presentation design Experience planning off-site events & meetings Experience handling confidential information Excellent attention to detail & a passion for organization Preferred experience in or passion for beauty Must exhibit a can-do attitude and possess strong problem-solving skills

Base Salary Range: $65,000.00 - $75,000.00 **

Company Benefits: Generous staff discount to use on all products