Lead Worker Commercial Services - 6301 Corporate Headquarters (Mon to Fri, 10:30 am to 7 pm).

Essential Duties: Responsible for insuring that all daily and periodic tasks are completed as scheduled and according to specified quality standards. In a timely and accurate manner, completes all necessary paperwork for the shift, customer service complaints and service tickets. Monitors the use of supplies and equipment. Requests additional supplies as needed using a 'just in time' inventory system. Trains and orientates all associates in proper cleaning techniques, as well as, the rules and regulations of the facility and of Goodwill. Supervisory Responsibilities The associate in this position has supervisory responsibility for designated associates in their department. Education/Experience/Certificates/Security Clearance High School Diploma or GED required.1-3 Years' experience in a related field preferred. No professional certifications are required for this position. The associate is not required to drive as part of their job duties. Associates in the position will be required to successfully pass both a criminal and sex offender background check. Based on the work location a state background check may also be required. Basic ability to operate a computer using Microsoft Office software and basic typing skills, required.

Competencies: Lives the Values, Drives for Results, Customer Focus, Communication, Job Skills Knowledge, Builds/Leads TeamsSafety Statement Associates are required to follow Goodwill's safety rules and regulations, as outlined in Goodwill's policies. Managers have the added responsibility to ensure the compliance of their team members. Information Privacy and Security This associate may have access to Confidential Information (CI) and is required to be familiar with the Goodwill policy 11.01 Confidentiality of Data related to the handling of CI, and follow all related procedures required to protect the privacy and security of CI.Physical Demands/Work Environment/Work Conditions The associate is required to lift 20 pounds maximum with frequent lifting and/or carrying objects weighing up to 10 pounds. Job requires walking or standing to a significant degree, with a degree of pushing and pulling. The associate works in a moderate work environment with occasional exposure to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.).May be required to work at multiple designated work sites or may be reassigned as needed to other contract sites. The associate may be required to provide assistance with snow removal. The associate must be available to work evenings and/or weekends as business needs dictate. Goodwill of Central and Coastal Virginia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact the recruiting team at Goodwill of Central and Coastal Virginia at 804-745-6300 or via email at RecruitingAccommodations@goodwillvirginia.org. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.