Parts Department Team MemberAre you passionate about cars, parts, and delivering outstanding customer service? Join the team at Beaverton Kia and help keep our customers—and our service department—running smoothly. We're looking for a motivated, detail-oriented Parts Department professional who thrives in a fast-paced environment and takes pride in helping customers and coworkers find the right parts the first time. As an important member of our dealership team, you'll work with genuine OEM parts, support vehicle repairs and maintenance, and contribute to an exceptional customer experience every day. If you enjoy solving problems, staying organized, and being part of a collaborative team, we'd love to hear from you.
What You'll Need:- Prior experience in parts required; dealership parts experience is a plus
- At least one year of direct, customer-facing customer service experience with related computer skills
- CDK experience a strong plus
- Excellent communication skills with a customer focus and friendly, helpful attitude
- A smile on your face and in your voice at all times
- Flexible schedule to cover dealership hours, including Saturdays
- Exemplary punctuality and attendance
- Successful completion of pre-employment background and drug screening (for chosen candidates)
- Bilingual (Spanish) a plus
- Valid driver's license with clean driving record
The Impressive Benefits & Perks That Make Us A Great Career Destination
Weekly pay
Medical, dental, vision, pharmacy – an industry leader in benefit offerings (employer pays more than 80% of the employee-only premium)
Income replacement insurance (short- and long-term disability), critical illness, accident, life, and more
Paid time off (start accruing on day one)
Take your birthday off (Birthday
Away)
Employee purchase plan (vehicles, motorcycles/ATVs, service, parts, apparel, gear, and more)
Employee assistance program
Company-paid life insurance
Flexible spending plan or health savings account; daycare spending plan
Top rated 401(k) w/employer match
Years of service awards (be rewarded for your loyalty and longevity)
Pet insurance discount programs, plus more
What You'll Do:- Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
- Inform customers of companion part requirements and specials, and ensure that the customer is exposed to the full product line
- Answer phone calls, provide price quotes and other information
- Provide a high level of service to internal and external customers
- Pull and fill orders from stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside sources and submit emergency orders, if necessary
- Notify the service advisors and the customer when special ordered parts have been received
- Follow up on back-ordered parts
- Verify will-call and back-order files
- Replenish assigned inventory daily
- Make sure all internal requests for parts are billed on service repair orders
- Receive payment from retail customers or obtain credit authorization
- Be trained on wholesale
- Ensure that all charge sales are signed by the customer
- Issue credit for parts returned; ensure that the original invoice, or its number, is available to verify purchase and pricing
- Issue and track requested shop tools to technicians
- Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts
- Set up orders for daily shipment, delivery, or pick-up
- Keep front and rear counter areas clean and uncluttered
- Other tasks as requested This job posting in no way states or implies that these are the only duties to be performed in this role.
