Bilingual Automotive Loan Specialist - English/Spanish

Upgrade seeks an Automotive Loan Account Specialist (Bilingual in Spanish) to engage customers by phone and email, handling account status, payments and related inquiries. Starting pay is $22/Hour plus language differential, with onsite work in Downtown Phoenix. Responsibilities include greeting customers, documenting interactions, resolving billing questions, and driving customer satisfaction. Requires 2+ years in customer service, 1+ year in auto servicing collections, and knowledge of