ArtBot sits at the intersection of creative, media, and technology, where your work directly shapes client success and the future of content delivery. We specialize in data-driven, personalized creative across digital channels, helping clients realize the full value of Dynamic Creative Optimization (DCO).ArtBot is a next-generation content orchestration platform, combining creative and performance engineering with AI-driven technology to unlock automation and performance at scale.
About the role:- The Account Manager drives and manages the entire end-to-end Dynamic Creative Optimization (DCO) process in line with a client’s scope, working closely with specialist teams to deliver high-quality work across a multitude of projects in a fast-paced and growing environment.
- There are four key objectives fundamental to success in this role: Relationships — Growing and maintaining key client and agency relationships across your clients
- Strategy — Ensuring the value of ArtBot’s DCO offering is continually pushed forward and developed
- Collaboration — Driving collaboration within the team by challenging and motivating its members
- Delivery — Managing ArtBot’s service and output in relation to profitability and growth opportunities
What you'll do:- Support an assigned client roster, maintain trusted agency and client relationships across a variety of verticals (with a strong presence in automotive).Manages end-to-end DCO campaigns, ensuring seamless, timely, and high-quality project delivery from concept to completion
- Analyze campaign performance data, identify optimization opportunities, and provide clients with actionable insights
- Collaborate closely with internal teams—including activation, strategy, development, and design—to translate client needs into clear, actionable deliverables
- Submit and manage workflow through internal ticketing systems (Hive), ensuring tasks are resourced and tracked effectively
- Oversee and uphold rigorous quality assurance standards, ensuring all deliverables meet client expectations and ArtBot’s high standards
- Participate in account financial management, including monitoring billing, securing POs, and identifying upsell or cross-sell opportunitiesWhat you've got:
- Proven experience (1-3 years) in Client Success OR Project Management role within digital media or adtech environments
- Strong understanding of digital media landscapes and technical campaign launches, or media planning/activation experience
- Excellent communication and relationship management skills, both internally and externally
- Analytical skills with the ability to interpret data, use pivot tables, and identify optimization opportunities
- Knowledge of ad operations and trafficking, including technical campaign set-up across Display, Social, Video, Search, and DOOHSolid communication and stakeholder management skills, with confidence presenting in client and agency meetings as needed
- Exceptional attention to detail and organizational skills, ensuring accuracy and confidence in all deliverables
A collaborative, proactive approach and comfort working cross-functionally with diverse teams.
Extra Bonus Points For per exposure to DCO (Dynamic Creative Optimization) including campaign delivery from concept through to post-campaign analysis
We work a hybrid schedule - 3 days in office and 2 days working from home. Candidates must local to the NY Metro area and willing to be onsite @ the 622 3rd Ave office in NYC 3 days weekly.
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