Collections Specialist - Spanish Speaking PowerPay is a financial technology company (fintech) in several vertical markets including home improvement, healthcare, recreational vehicles and more. PowerPay is building a national network of partners that offer our financing solutions to their respective clients/customers/patients. PowerPay originates and services all loans. EOEJob Description Our team is GROWING!!! We have a fabulous new opportunity to join the PowerPay team! Local candidates: position currently allows for partial remote work (3 days in office / 2 days from home) Non-local candidates: remote work is available PowerPay, a fast-growing financial technology company, is seeking a Collections Specialist to assist our growing team. We're looking for a motivated individual who is willing to jump into the organization and start contributing. We are looking for individuals who have the desire to win, a tenacious appetite to be number one, and enjoy an independent and collaborative work environment. PowerPay offers a great working environment (state of the art technology, spacious up to date office, full stocked kitchen, gym, fun areas) and did we mention an awesome team of co-workers? Successful candidates will be a hard-working driven individual that will be able to assist the servicing team in customer payments, collections, and review applicant credit reports.
Responsibilities:- Service an assigned portfolio of accounts in a delinquent payment status
- Assist charge-off and collection accounts for homeowners who need payment for loan approval
- Monitor all standard collection procedures according to PowerPay's policy to minimize loan delinquencies.
- Communicate with customers for collections purposes through outbound calls, email, text, and chat
- Review customer invoices for accuracy
- Willing to help out with other back-end responsibilities and special projects as needed
Qualifications:- Must be proficient in conversing with Spanish speaking clients
- Bachelor's Degree preferred1 to 2 years' collections experience preferred
- Ability to read credit reports preferred
- Experience working with Google Drive and Microsoft Office products
- Strong analytical and negotiating skills
- Demonstrates effective listening skills
Additional Information:
Benefits of working with PowerPayTeam-centric company culture Growth Opportunities All your information will be kept confidential according to EEO guidelines.
