Director of Digital

Responsibilities: Develop and maintain the roadmap for ACAMS.org, with stakeholder buy-in, spanning the full Digital Lifecycle: Find, Try, Buy, Renew, and Consume Play a leading role in defining the product vision for the ACAMS Digital Ecosystem — an end-to-end digital experience supporting ACAMS members across their professional journeys, from first certification through ongoing intelligence and community engagement Drive stakeholder alignment across Marketing, Product, Sales, Operations, and News/Intelligence divisions to maintain a unified backlog and prioritize website changes against business impact Own the ongoing release of website enhancements and bug fixes through an agile delivery process, partnering with engineering, design, and vendor teams on sprint planning, QA, and launch Optimize the digital commerce and subscription experience — conversion, self-service, and renewal — for products including premium news and intelligence content Define and track KPIs for digital performance (traffic, conversion, engagement, retention) and use data and user research to inform prioritization Lead and participate in regular executive updates on roadmap progress, results, and risks Qualifications8–10+ years in digital product management, digital experience, or e-commerce leadership, including ownership of a revenue-generating website or digital platform Proven success managing a cross-functional backlog and shipping through agile processes (Scrum/Kanban) with internal teams and external partners Experience with subscription, membership, or premium content business models; familiarity with CMS, e-commerce, CRM, and analytics platforms Strong stakeholder management and executive communication skills — able to build consensus across divisions with competing priorities Data-driven decision-maker comfortable with web analytics, A/B testing, and customer journey optimization Bachelor’s degree required; advanced degree or product management certification a plus. Familiarity with professional associations, credentialing, or B2B publishing environments is a strong plus #LI-hybrid