Job Title
Essential Job Functions:
Meet the monthly and annual sales quota as designated by the manager.
Develop and maintain relationships with potential and existing clients in the designated areas/regions.
Identify and explore new clients through a variety of methods including networking, referrals and cold calls.
Conduct market research, develop and implement sales strategies for the assigned region.
Visit customers and potential customers to provide support, share information, and sell the Company's products.
Coordinate with the accounting department to ensure the collection of payment in a timely manner.
Collect past due payments from customers.
Maintain high levels of customer satisfaction by providing excellent service and building rapport; resolve issues in a timely manner and escalate to the management as needed.
Collaborate with purchasing departments, warehouse, and other involved parties to confirm that orders are processed with accuracy and efficiency and that products are distributed properly.
Coordinate urgent deliveries with the customers to accommodate their needs.
Educate customers on how the products or services can benefit them.
Input and update orders within the Company database in a timely manner.
Maintain and safely operate the Company vehicle as per the Company Vehicle Policy.
Troubleshoot product-related issues and handle complaints.
Participate in the weekly sales meetings.
Attend semiannual inventory count on designated day, possibly on a weekend.
Attend Company events and functions outside of normal working hours.
Perform other duties as assigned.
Obligation to answer to all management as requested.
Physical Requirements:
Able to drive for extended periods of time.
Ability to sit in a car and use phone for extended periods of time.
Able to travel within or outside of Atlanta as needed.
Able to talk, hear, walk, stand, smell, taste, reach, bend, kneel, and lift and/or move up to 25 pounds frequently and 50 pounds occasionally.
Working Conditions: Noise Level: Normal to loud while in the office
Location:
Indoor in the office and at least 70% of the time in the field visiting customers, restaurants, wholesalers, distributors, etc.
Knowledge and Skills:
Demonstrate strong organizational skills and attention to detail.
Possess basic mathematical knowledge such as markups, discounts, counting inventory, weight and measurement conversions, combining, etc.
Strong customer service, problem-solving, communication and interpersonal skills.
Basic Microsoft Office proficiency.
Knowledge of ERP systems, especially S2K or Microsoft Business Central preferred.
Knowledge of Japanese foods and liquors strongly preferred.
Other Requirements:
Business level English is required – Read/write/speak/listen.
Business level Mandarin is required – Read/write/speak/listen.
Maintain a valid driver's license and a clean driving record.
Maintain a positive attitude.
Able to work independently and as a team.
Ability to adapt to frequent changes in assignments and workload.
High school diploma required; Associate's Degree and above strongly preferred.
Minimum of 2 years of sales experience in food industry, preferably in Japanese food industry.
Experience in Japanese restaurant business is a plus.
