Call Center Representative$1,000 HIRING BONUSJob Summary Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures.
Qualifications:- Education and/or Experience
- One (1) year certificate from college or technical school; six (6) months related experience and/or training; or equivalent combination of education and experience
- Knowledge of and experience with customer service principles and practices
- Administration and clerical processes
- Six (6) months or more in a call center environment highly preferred
Credit must be in good standing. Must be bondable pursuant to 713.3(b) of the NCUA's Rules and Regulations.